IBTISSAM BAHAR
Zaventem
Summary
Business Administration graduate with expertise in digital marketing, accounting, and customer service. Proficient in Excel, WinBooks, and inbound marketing strategies. Fluent in Italian, Arabic, and French, with ongoing studies in English and Flemish. Eager to apply my skills and contribute to a dynamic business environment.
Overview
5
5
years of professional experience
Work History
ADMINISTRATIVE AND LOGISTICS ASSISTANT
G FRESH ITALIAN FOOD
Zaventem
11.2022 - 09.2024
- Handled basic accounting tasks and processed incoming and outgoing invoices
- Entered and managed logistics data in the system (products, inventory, warehouse movements) using WinBooks
- Managed stock control: inventory checks, stock updates, and reordering.
- Performed general administrative duties: customer reception, phone, and email communication, document filing.
- Used Excel for tracking inventory, creating reports, and data analysis.
- Supported the shipping department and contributed to daily logistics operations.
WAITRESS AND KITCHEN ASSISTANT
LE SANS 13
Ixelles
01.2022 - 11.2022
- Welcomed and served customers, took orders, and ensured a pleasant dining experience.
- Assisted in food preparation and plating under the supervision of the chef.
- Maintained cleanliness and hygiene standards in both the dining area and kitchen.
- Managed basic kitchen tasks, such as washing, chopping, and organizing ingredients.
- Collaborated with the team during peak hours to ensure smooth and efficient service.
WAITRESS AND KITCHEN ASSISTANT
LA PIOLA PIZZA
Bruxelles
09.2021 - 12.2021
- Welcomed and served customers, took orders, and ensured a pleasant dining experience.
- Assisted in food preparation and plating under the supervision of the chef.
- Maintained cleanliness and hygiene standards in both the dining area and kitchen.
- Managed basic kitchen tasks, such as washing, chopping, and organizing ingredients.
- Collaborated with the team during peak hours to ensure smooth and efficient service.
KITCHEN ASSISTANT
IL FARO
Cetraro
06.2021 - 08.2021
- Assisted in food preparation and cooking, ensuring quality and consistency.
- Managed basic kitchen tasks: washing, chopping, and organizing ingredients.
- Maintained kitchen cleanliness, and adhered to health and safety standards.
RECEPTIONIST AND WAITRESS
LIDO CRAZY BEACH
Acquappesa
07.2020 - 09.2020
- Greeted and assisted guests with check-in/check-out, and provided information about the facilities.
- Managed reservations and handled customer inquiries.
- Provided efficient table service, ensuring a positive dining experience.
- Maintained the cleanliness and organization of dining and reception areas.
RECEPTIONIST AND WAITRESS
HOTEL PICCOLO MONDO
Acquappesa
06.2019 - 12.2019
- Greeted and assisted guests with check-in/check-out, and provided information about the facilities.
- Managed reservations and handled customer inquiries.
- Provided efficient table service, ensuring a positive dining experience.
- Maintained the cleanliness and organization of dining and reception areas.
Education
High School Diploma -
TOURISM TECHNICAL INSTITUTE
Italy07-2021
Digital Strategy Inbound Marketing -
CERTIPASS
Italy09-2024
BBA - BUSINESS ADMINISTRATION
PEGASO ONLINE UNIVERSITY
Italy12-2024
Skills
- Microsoft Excel (Advanced)
- WinBooks (accounting and logistics)
- Digital Strategy and Inbound Marketing
- Customer service
- Teamwork and problem-solving
- Time Management and Multitasking
- Languages,
- Italian (native)
- Arabic (native)
- French (fluent)
- English (basic, learning)
- Flemish (learning)
Languages
Arabic
First Language
Italian
Proficient (C2)
C2
French
Upper Intermediate (B2)
B2
English
Intermediate (B1)
B1
Dutch
Elementary (A2)
A2
Other Information
DRIVING LICENSE, B
Timeline
ADMINISTRATIVE AND LOGISTICS ASSISTANT
G FRESH ITALIAN FOOD
11.2022 - 09.2024
WAITRESS AND KITCHEN ASSISTANT
LE SANS 13
01.2022 - 11.2022
WAITRESS AND KITCHEN ASSISTANT
LA PIOLA PIZZA
09.2021 - 12.2021
KITCHEN ASSISTANT
IL FARO
06.2021 - 08.2021
RECEPTIONIST AND WAITRESS
LIDO CRAZY BEACH
07.2020 - 09.2020
RECEPTIONIST AND WAITRESS
HOTEL PICCOLO MONDO
06.2019 - 12.2019
High School Diploma -
TOURISM TECHNICAL INSTITUTE
Digital Strategy Inbound Marketing -
CERTIPASS
BBA - BUSINESS ADMINISTRATION
PEGASO ONLINE UNIVERSITY
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