Summary
Overview
Work History
Education
Skills
Languages
Other Information
Timeline
Generic
IBTISSAM BAHAR

IBTISSAM BAHAR

Zaventem

Summary

Business Administration graduate with expertise in digital marketing, accounting, and customer service. Proficient in Excel, WinBooks, and inbound marketing strategies. Fluent in Italian, Arabic, and French, with ongoing studies in English and Flemish. Eager to apply my skills and contribute to a dynamic business environment.

Overview

5
5
years of professional experience

Work History

ADMINISTRATIVE AND LOGISTICS ASSISTANT

G FRESH ITALIAN FOOD
Zaventem
11.2022 - 09.2024
  • Handled basic accounting tasks and processed incoming and outgoing invoices
  • Entered and managed logistics data in the system (products, inventory, warehouse movements) using WinBooks
  • Managed stock control: inventory checks, stock updates, and reordering.
  • Performed general administrative duties: customer reception, phone, and email communication, document filing.
  • Used Excel for tracking inventory, creating reports, and data analysis.
  • Supported the shipping department and contributed to daily logistics operations.

WAITRESS AND KITCHEN ASSISTANT

LE SANS 13
Ixelles
01.2022 - 11.2022
  • Welcomed and served customers, took orders, and ensured a pleasant dining experience.
  • Assisted in food preparation and plating under the supervision of the chef.
  • Maintained cleanliness and hygiene standards in both the dining area and kitchen.
  • Managed basic kitchen tasks, such as washing, chopping, and organizing ingredients.
  • Collaborated with the team during peak hours to ensure smooth and efficient service.

WAITRESS AND KITCHEN ASSISTANT

LA PIOLA PIZZA
Bruxelles
09.2021 - 12.2021
  • Welcomed and served customers, took orders, and ensured a pleasant dining experience.
  • Assisted in food preparation and plating under the supervision of the chef.
  • Maintained cleanliness and hygiene standards in both the dining area and kitchen.
  • Managed basic kitchen tasks, such as washing, chopping, and organizing ingredients.
  • Collaborated with the team during peak hours to ensure smooth and efficient service.

KITCHEN ASSISTANT

IL FARO
Cetraro
06.2021 - 08.2021
  • Assisted in food preparation and cooking, ensuring quality and consistency.
  • Managed basic kitchen tasks: washing, chopping, and organizing ingredients.
  • Maintained kitchen cleanliness, and adhered to health and safety standards.

RECEPTIONIST AND WAITRESS

LIDO CRAZY BEACH
Acquappesa
07.2020 - 09.2020
  • Greeted and assisted guests with check-in/check-out, and provided information about the facilities.
  • Managed reservations and handled customer inquiries.
  • Provided efficient table service, ensuring a positive dining experience.
  • Maintained the cleanliness and organization of dining and reception areas.

RECEPTIONIST AND WAITRESS

HOTEL PICCOLO MONDO
Acquappesa
06.2019 - 12.2019
  • Greeted and assisted guests with check-in/check-out, and provided information about the facilities.
  • Managed reservations and handled customer inquiries.
  • Provided efficient table service, ensuring a positive dining experience.
  • Maintained the cleanliness and organization of dining and reception areas.

Education

High School Diploma -

TOURISM TECHNICAL INSTITUTE
Italy
07-2021

Digital Strategy Inbound Marketing -

CERTIPASS
Italy
09-2024

BBA - BUSINESS ADMINISTRATION

PEGASO ONLINE UNIVERSITY
Italy
12-2024

Skills

  • Microsoft Excel (Advanced)
  • WinBooks (accounting and logistics)
  • Digital Strategy and Inbound Marketing
  • Customer service
  • Teamwork and problem-solving
  • Time Management and Multitasking
  • Languages,
  • Italian (native)
  • Arabic (native)
  • French (fluent)
  • English (basic, learning)
  • Flemish (learning)

Languages

Arabic
First Language
Italian
Proficient (C2)
C2
French
Upper Intermediate (B2)
B2
English
Intermediate (B1)
B1
Dutch
Elementary (A2)
A2

Other Information

DRIVING LICENSE, B

Timeline

ADMINISTRATIVE AND LOGISTICS ASSISTANT

G FRESH ITALIAN FOOD
11.2022 - 09.2024

WAITRESS AND KITCHEN ASSISTANT

LE SANS 13
01.2022 - 11.2022

WAITRESS AND KITCHEN ASSISTANT

LA PIOLA PIZZA
09.2021 - 12.2021

KITCHEN ASSISTANT

IL FARO
06.2021 - 08.2021

RECEPTIONIST AND WAITRESS

LIDO CRAZY BEACH
07.2020 - 09.2020

RECEPTIONIST AND WAITRESS

HOTEL PICCOLO MONDO
06.2019 - 12.2019

High School Diploma -

TOURISM TECHNICAL INSTITUTE

Digital Strategy Inbound Marketing -

CERTIPASS

BBA - BUSINESS ADMINISTRATION

PEGASO ONLINE UNIVERSITY
IBTISSAM BAHAR