Hugues FASBENDER
Viville
Summary
Senior IT leader driven to create a Culture of Engagement. Persevering problem solver and active listener, bringing analytical competences and strong interpersonal skills to dynamic companies searching for an experienced collaborator to assist them in their development.
Overview
30
30
years of professional experience
Work History
Head of Technology Outsourcing&3rd Party Assurance
Apex Group Ltd
04.2024 - Current
- Managing +200 Annual Client DDQ
- Assessment for Onboarding Assessment of +400 3rd Party Vendors
- DORA Implementation
- Technical Outsourcing for +85 Arrangements for MSA/SLA, KPI/KR, Compliance with local Regulations.
Head of CIO Office & PMO
Apex Group Ltd, Luxembourg Branch
11.2021 - 03.2024
- Responsible of IT Modernisation Program, PMO, Demand Management, Quality Assurance, Budget and Audit Coordination
- Definition of remediation plan for compliance against local regulations
- IT representative for different Management Boards.
Service Delivery Manager
NTT Luxembourg PSF S.A.
07.2019 - 10.2021
- Responsible for resources and activities planning in order to meet/beat service levels with engaged partners (clients and vendors)
- Problem solving and implementation of corrective measures
- Consultancy missions on project coordination.
Head of IT PMO
Client Technical Services, State Street Bank Luxembourg S.C.A.
05.2012 - 05.2019
- Responsible for the management of IT project demands for Luxembourg and Zurich business offices
- Change-advisory board (CAB) Manager, assessment of business impact and including validation of post implementation controls
- Responsible of IT annual risk assessment
- Senior Project Manager for development and integration of mission critical applications
Head of Luxembourg Technical Services Department
Global Technical Services, State Street Bank Luxembourg S.A.
07.2008 - 04.2012
- Responsible for a technology department unit of 3 teams: Project Management Services, Security Administration and Analysis Services
- Definition of department objectives and assignment of individual objectives with lead-managers
- HR management of department.
Head of Information Processing Department
Global Technical Services EMEA, State Street Bank Luxembourg S.A.
04.2003 - 06.2008
- Responsible for a department made of 4 core teams: Application Development, Database Administration, Technical Services and User Acceptance Testing
- Managing +50 local and offshore specialists
- Project Manager for development of J2EE application to automate and to standardize daily computations of European tax figures.
Database Administrator Manager & Business Continuity Manager
Luxembourg Systems Department, State Street Bank Luxembourg S.A.
04.2001 - 03.2003
- Responsible for installation, support and recovery of SQL databases (VVR, Dataguard, TSM)
- Coordinating all aspects of bank Business Continuity Plan with COO for IT, Fund Administration, Transfer Agency, Risk, Marketing, HR, Operations and Finance
- Project Manager for application migration in new data center.
IT Infrastructure Manager
Luxembourg Systems Department, State Street Bank Luxembourg S.A.
04.1997 - 03.2001
- Managing 3 IT services: Desktop Support, Server and Network administration
- Supporting IT infrastructure for Luxembourg and Brussels, Responsible for Infrastructure budget forecast
- Coordination of local and global projects for IT standardization
- Responsible of IT Disaster Recovery Plan.
Systems Administrator
Luxembourg Systems Department, State Street Bank Luxembourg S.A.
05.1994 - 03.1997
- Responsible for security and stability of technical architecture, configuration and administration of LAN local area network and Phone system administration.
Education
Graduat en Informatique de Gestion -
Haute École De Namur-Liège-Luxembourg Hénallux (IESN)
01.1993
Ecole Secondaire - Mathematics and History -
Institut Sainte Marie de Arlon (ISMA)
01.1988
Skills
GOVERNANCE
LEADERSHIP
STRATEGY
POEPLE DEVELOPEMENT
VENDOR MANAGEMENT
PROJECT MANAGEMENT
TRANSVERSAL IT EXPERTISE
Languages
French
Bilingual or Proficient (C2)
English
Advanced (C1)
Dutch
Beginner (A1)
Hobbies and Interests
- Swimming
- French & Belgian Comics
- Photography
- Good Food and Wine
Training
- Industrialized Agile - Fundamentals.
- IBM Design Thinking - Principles.
- ServiceNow - Experienced Users.
- ITIL - Fundamentals.
- The Safe and Ethic Use of IT Resources.
- DDI Talent Management - Management Foundation Program.
Timeline
Head of Technology Outsourcing&3rd Party Assurance
Apex Group Ltd
04.2024 - Current
Head of CIO Office & PMO
Apex Group Ltd, Luxembourg Branch
11.2021 - 03.2024
Service Delivery Manager
NTT Luxembourg PSF S.A.
07.2019 - 10.2021
Head of IT PMO
Client Technical Services, State Street Bank Luxembourg S.C.A.
05.2012 - 05.2019
Head of Luxembourg Technical Services Department
Global Technical Services, State Street Bank Luxembourg S.A.
07.2008 - 04.2012
Head of Information Processing Department
Global Technical Services EMEA, State Street Bank Luxembourg S.A.
04.2003 - 06.2008
Database Administrator Manager & Business Continuity Manager
Luxembourg Systems Department, State Street Bank Luxembourg S.A.
04.2001 - 03.2003
IT Infrastructure Manager
Luxembourg Systems Department, State Street Bank Luxembourg S.A.
04.1997 - 03.2001
Systems Administrator
Luxembourg Systems Department, State Street Bank Luxembourg S.A.
05.1994 - 03.1997
Graduat en Informatique de Gestion -
Haute École De Namur-Liège-Luxembourg Hénallux (IESN)
Ecole Secondaire - Mathematics and History -
Institut Sainte Marie de Arlon (ISMA)
Similar Profiles
Ivan NikovIvan Nikov
Development Team Lead at Apex Group LtdDevelopment Team Lead at Apex Group Ltd
Ntsasa ThintaNtsasa Thinta
Fund Accountant, Alternative Assets Services at Apex Group LtdFund Accountant, Alternative Assets Services at Apex Group Ltd
Farheen RukhsarFarheen Rukhsar
Senior Associate at Apex Group LtdSenior Associate at Apex Group Ltd