Heris Suresh Dobariya
Berlin
Summary
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
2
2
years of professional experience
Work History
Sales associate
Uniqlo
08.2024 - Current
- Efficiently manage inventory levels by regularly replenishing stock on the sales floor to ensure product availability
- Implement layout changes and visual merchandising strategies to enhance product visibility and drive sales
- Operate the cash register efficiently, handling cash, credit, and digital payments with accuracy
- Work collaboratively with team members to achieve sales targets and maintain store standards
- Maintain up-to-date knowledge of store products, promotions, and policies to provide accurate information to customers
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Host
Gamestate
01.2024 - 07.2024
- Managed cash register transactions with accuracy, maintaining balanced cash drawers and smooth operations
- Provided bartending services, preparing beverages while ensuring safety, hygiene, and an inviting atmosphere
- Monitored inventory levels and collaborated with management to address shortages and restocking needs
Helper
Ritz Carlton
06.2023 - 02.2024
- Delivered personalized guest services, including reservations, check-ins/outs, and addressing inquiries to ensure exceptional experiences
- Provided efficient room service and turndown service, maintaining high standards of cleanliness, accuracy, and presentation
- Fostered guest loyalty through strong relationships and consistently high satisfaction scores
- Coordinated with staff to meet special requests, ensuring timely and quality service
Education
Master of Science - Strategic Management in Logistics
BBW University of Applied Science
Berlin10-2025
Bachelor of Science - statistics
Veer Narmad South Gujarat University
06.2021
Skills
- Ms office applications
- Resilience
- German (A2) Intermediate
- English (C1) Fluent
- enthusiastic
- committed
- team player
- Problem-solving
- Reliable and punctual
Hobbies and Interests
Playing Cricket, weight lifting
Timeline
Sales associate
Uniqlo
08.2024 - Current
Host
Gamestate
01.2024 - 07.2024
Helper
Ritz Carlton
06.2023 - 02.2024
Bachelor of Science - statistics
Veer Narmad South Gujarat University
Master of Science - Strategic Management in Logistics
BBW University of Applied Science
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