Henry Arong Tabe-ojong
Edegem
Summary
Forward-thinking Business Consultant with background in Lean Management( 5s, Heijunka-JIT Production, Genchi Genbutsu-Go and see, and Value Stream mapping) and also a Lean six sigma expert (Green and blackbelt),confident in leading team members, managing schedules and coordinating resources. Keeps projects on-track with decisive supervision and quick problem-solving. Persuasive in communicating and negotiating with internal team members, vendors and other stakeholders. I am a huge fan of KAIZEN (Continuous Improvement)
Overview
15
15
years of professional experience
1
1
Certification
Work History
Founder & CEO
The A Group
Edegem
11.2023 - Current
- Developed and implemented a comprehensive business plan to launch the company.
- Created and managed the company's financial budgeting, forecasting, and reporting systems.
- Oversaw all aspects of operations including product development, marketing, sales, customer service and finance.
- Recruited, hired and trained staff members to ensure that operational goals were met.
- Negotiated contracts with vendors and suppliers for optimal pricing structure.
- Identified potential partnerships to expand the reach of the business.
- Built relationships with key stakeholders in industry associations to promote brand visibility.
- Maintained up-to-date knowledge of relevant laws, regulations, best practices and industry developments.
- Conducted regular reviews of existing processes to identify areas of improvement.
- Implemented process changes aimed at increasing efficiency while reducing costs.
Senior Project Manager
Ziegler Group
Brussels
07.2023 - 10.2023
- Created project plans with established timelines, assigned to appropriate teams and managed workflow throughout project.
- Led meetings with internal team members, consultants and client.
- Forecasted, scheduled and monitored project timelines, personnel performance and cost efficiency.
- Developed solutions to project risks and issues, meeting quality and timeline goals and objectives.
- Identified needs and coordinated resource allocation to deliver quality standards on time and within budget.
- Conducted periodic inspections of job sites for quality and progress.
- Created team objectives and roles with specific goals outlined for each individual.
- Drove continuous improvement of project delivery process by providing strong leadership.
- Made changes to project scope and cost and implemented most effective change management processes to keep project up-to-date.
Senior Operations Manager
Ziegler Group
Brussels
04.2023 - 06.2023
- Designed and implemented hiring and training practices for personnel.
- Maintained regular engagement with key client contacts while influencing key stakeholders.
- Established short- and long-term company goals, policies and procedures, monitoring progress and results.
- Motivated team members and devised strategies to improve workflow.
- Supervised, assisted and coached other operations managers.
- Implemented successful business strategies to increase revenue and target new markets.
- Formed and sustained strategic relationships with clients.
Operations Manager
DPD
Asse-zellik
10.2020 - 03.2023
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Recruited, hired and trained team members on application of projects, customer relations and customer service.
- Developed initiatives for process improvement and reviewed and assessed ongoing operations.
- Developed incident management strategies to promote troubleshooting, root cause analysis and timely resolution.
- Identified areas of deficiency and performed root-cause analysis to solve problems.
- Cultivated and strengthened relationships with customers, vendors and internal stakeholders.
- Implemented process innovations to improve overall performance and reduce labor costs.
Operations Lead
DHL
Bornem
10.2018 - 09.2020
- Reduced process lags and trained team members on best practices and protocols with respect to lean Management
- Built strong operational teams to meet process and production demands.
- Disseminated safety information and monitored employee compliance with regulatory and organizational policies.
- Trained team members on lean practices such as 5S
- Enforced company policies, answered coworkers' questions and trained new personnel.
- Responsible for Inbound/outbound Logistics.
Business Project Consultant
Kuehne+Nagel
Kontich
01.2018 - 08.2018
- Identified bottlenecks in processes and implemented new and improved procedures and policies to ease friction and improve productivity.
- Conferred with project personnel to identify and resolve problems.
- Pinpointed inefficiencies in business processes and recommended improved policies.
- Conducted root cause analyses to formulate countermeasures to business missteps and improve operations.
- Submitted project deliverables to clients, consistently adhering to quality standards.
- Produced thorough, accurate and timely reports of project activities.
Warehouse Operator
Kuehne+Nagel
Kontich
03.2016 - 12.2017
- Stacked and stored pallets in proper locations to keep warehouse clean and organized.
- Examined and inspected stock items for wear or defects, reporting any damage to supervisors.
- Utilized material handling equipment to transport product to shipping locations or delivery platforms.
- Rotated stock, placed new orders and inspected shipments, coordinating materials management throughout every stage.
- Led warehouse improvement initiatives to advance operational efficiencies.
Shift Manager
Mission Foods
Durham
01.2012 - 12.2015
- Managed schedules, accepted time off requests and maintained coverage for shifts.
- Coordinated shift workers for inventory receiving, auditing and restocking.
- Maximized warehouse efficiency by dispatching crews and coordinating optimal daily schedules.
- Delegated work to staff, setting priorities and goals.
Logistics Supervisor
Tesco
Manchester
02.2011 - 01.2012
- Provided smooth operations by maintaining communication with supervisors of other departments.
- Planned and arranged logistics required shipments.
- Established and maintained professional relationships with carriers, warehouses, customers and sales force.
- Designed warehouse layouts to maximize usability of available storage space.
Sales Supervisor
MTN
Douala
11.2009 - 12.2010
- Collaborated with management and executives and made strategy recommendations based on insights into sales operations.
- Promoted culture of customer focus, product knowledge and production solutions to build loyal customer base.
- Supported business performance targets to drive improvements in sales and customer satisfaction levels.
Education
Master of Science - Quality Management
Masters
Purdue11.2019
BBA - International Business Management
University Colleges Leuven-Limburg
Leuven09.2019
Bachelor of Science - CST/Economics
University of Buea
Buea12.2009
Master of Science - Management
Vrije Universiteit Brussel
BrusselsSkills
- Operations Monitoring
- Lean Expert
- Staff Management
- Quality Assurance
- Cost Reduction and Containment
- Problem-Solving
- Employee Motivation
- Workflow Optimization
- Goal Setting
- Planning and Implementation
- Team Leadership
- Customer Service
- Performance Evaluation and Monitoring
- Team Collaboration
Accomplishments
- Created critical KPIs to track and improve on-time delivery, customer issues and safety statistics.
- Boosted customer satisfaction ratings by 10% in under 4 months.
- Spearheaded an employee engagement program, resulting in a 15% decrease in annual employee turnover.
- Led team to achieve high quality improvements, earning recognition from upper management and financial reward.
- Streamlined the branch operations, resulting in a 5% reduction in operating budget.
- Consistently maintained high customer satisfaction ratings.
Certification
- Lean Six sigma Expert May 2020
- Design Thinking September 2021
- Agile Scrum Foundation September 2021
- Google Digital Certification May 2020
- Digital Supply chain Management certification October 2021- Current
Timeline
Founder & CEO
The A Group
11.2023 - Current
Senior Project Manager
Ziegler Group
07.2023 - 10.2023
Senior Operations Manager
Ziegler Group
04.2023 - 06.2023
Operations Manager
DPD
10.2020 - 03.2023
Operations Lead
DHL
10.2018 - 09.2020
Business Project Consultant
Kuehne+Nagel
01.2018 - 08.2018
Warehouse Operator
Kuehne+Nagel
03.2016 - 12.2017
Shift Manager
Mission Foods
01.2012 - 12.2015
Logistics Supervisor
Tesco
02.2011 - 01.2012
Sales Supervisor
MTN
11.2009 - 12.2010
Master of Science - Quality Management
Masters
BBA - International Business Management
University Colleges Leuven-Limburg
Bachelor of Science - CST/Economics
University of Buea
Master of Science - Management
Vrije Universiteit Brussel
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