Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Training
Generic

Hayder Rashid

Brussels

Summary

Proactive and solution-oriented System Engineer with over 2 years of experience in IT infrastructure, troubleshooting, and system maintenance. Recognized for strong communication skills and a collaborative approach, consistently delivering efficient and reliable IT solutions. Adaptability and a commitment to continuous learning drive the pursuit of new technologies to enhance operational effectiveness. Results-focused professional dedicated to optimizing system performance and supporting team success.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Field Services Engineer

Proximus
05.2025 - 07.2025
  • - Provided helpdesk support and troubleshooting for hardware and software issues.

Field Services Engineer

Unit-T
03.2025 - 04.2025
  • - Staged and configured end-user devices, ensuring readiness for operational use.
  • - Assisted with Microsoft 365 integration and troubleshooting.

System Engineer

Megabyte Applications
07.2022 - 02.2024
  • - Conducted monthly system maintenance and monitored backups using Check Central.
  • - Provided helpdesk support, troubleshooting hardware and software issues.
  • - Collaborated with team members to improve IT infrastructure performance.

Quality Control Assistant

Pringles
12.2020 - 09.2021
  • - Monitored production quality metrics, including speed, salt content, and chip integrity.
  • - Recorded and analyzed data to ensure compliance with quality standards.

Accountant

Enana
05.2014 - 08.2015
  • - Managed purchase invoices and inventory entries.
  • - Prepared quarterly reports for headquarters in Baghdad.

Seller

Gitex
02.2010 - 09.2011
  • - Sold computer software and video games, achieving high customer satisfaction.

Education

Bachelor in Economics -

University of Karbala
06.2012

High School Diploma -

Intec Brussel
Brussels
05-2022

Skills

  • Skilled in managing Windows Server

  • Skilled in Microsoft 365 applications

  • Network setup and maintenance

  • System monitoring and backup

  • technical support

Certification

ET15 - Sophos Central Endpoint and Server v4.0 - Engineer certification

3CX Basic Certified Engineer V18

Master Microsoft 365: Essential Skills and Beyond

Computer Networking-Digital Network Security

Languages

- English - Advanced (C1)
- Dutch - Upper Intermediate (B2)
- French - Beginner (A1)

Timeline

Field Services Engineer

Proximus
05.2025 - 07.2025

Field Services Engineer

Unit-T
03.2025 - 04.2025

System Engineer

Megabyte Applications
07.2022 - 02.2024

Quality Control Assistant

Pringles
12.2020 - 09.2021

Accountant

Enana
05.2014 - 08.2015

Seller

Gitex
02.2010 - 09.2011

Bachelor in Economics -

University of Karbala

High School Diploma -

Intec Brussel

Training



  • - PC and Network Technician (09/2021-05/2022)
  • Field Technicians Proximus (05/2025-07/2025)

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Hayder Rashid