Hansley Migale
AGC Glass
Hélécine,WBR
2
Languages
21
years of professional experience
Proactive Facilities Maintenance Supervisor skilled in coordinating maintenance operations and ensuring safety compliance. Strong communicator with a commitment to high-level customer care and problem-solving, driving operational efficiency and team success.
Work History
Facilities Maintenance Supervisor
2 Years 5 Months- Supervised daily operations of facilities maintenance team to ensure compliance with safety standards.
- Developed and implemented preventative maintenance schedules for facility equipment and machinery.
- Improved facility safety by conducting regular inspections and addressing maintenance issues promptly.
- Scheduled routine maintenance and repair of facility equipment.
- Coordinated/planned and monitored with external contractors to ensure high-quality services at competitive prices, optimizing budget utilization.
- Acted as a key liaison between the maintenance department, upper management, and building occupants – ensuring clear communication of expectations and priorities.
- Monitored inventory and ordered supplies while adhering to maintenance budget restrictions.
Greenkeeper
2 Months- Ensured exceptional playing surfaces by expertly mowing and rolling greens, tees, fairways, and roughs.
- Operated irrigation systems to ensure optimal water distribution
- Optimized course playability with timely bunker raking and sand replacement procedures.
Service Engineer
11 Years 4 Months- Diagnosed and resolved technical issues in railway systems, ensuring operational efficiency and safety.
- Conducted routine maintenance on locomotives and rolling stock, enhancing reliability and performance.
- Enhanced customer satisfaction by promptly addressing service requests and providing technical solutions.
- Ensured compliance with safety regulations during installations and repairs, prioritizing a safe work environment at all times.
Customer Service Officer
6 Years- Resolved customer inquiries and issues through effective communication and problem-solving techniques.
- Maintained accurate cash drawer and balanced end-of-shift reports.
- Trained and mentored new cashiers, enhancing team efficiency and service quality.
- Supervised daily cash handling and reconciliation processes to ensure accuracy and compliance.
Education
NVQ Level 2 Diploma - Mechanical Maintenance
Edexcel BTEC Level 2 Extended Certificate - Engineering
Level 2 in Team Leading (QCF)
Level 2 Diploma in Team Leading (QCF)
GCSE
GESE GRADE 5
GDPR AWARENESS TRAINING
Skills
Logistics and IT expertise
High level customer care and communication skills
with a pro-active approach.
Ability to draft communications in English and French at a high standard.
Excellent time management skills.
Preventative maintenance
Self-motivated and disciplined.
Quick Problem-solver
learner and independent worker.
Languages
English
C2
Bilingual or Proficient
French
C2
Bilingual or Proficient
Hobbies
Football, Music, Badminton,Travelling
Timeline
Facilities Maintenance Supervisor
AGC Glass
2024.03 - CurrentRead More
Greenkeeper
Avernas Golf Club
2023.08 - 2023.10Read More
Service Engineer
Southeastern Railway Ltd
2012.02 - 2023.06Read More
Customer Service Officer
National Express Est Anglia
2006.02 - 2012.02Read More
EAL
NVQ Level 2 Diploma from Mechanical Maintenance
Read More
IPS INTERNATIONAL
Edexcel BTEC Level 2 Extended Certificate from Engineering
Read More
CMI
Level 2 in Team Leading (QCF)
Read More
CMI
Level 2 Diploma in Team Leading (QCF)
Read More
STRATFORD COLLEGE
GCSE
Read More
Trinity College London
GESE GRADE 5
Read More
AGC Training
GDPR AWARENESS TRAINING
Read More