Guy-André Lunguana
LONDON
Summary
A dedicated and multilingual economics student at the University of Westminster with over six years of internship experience in various roles at Baloise Insurance. Fluent in French, Dutch, and English, with strong expertise in financial and insurance administration. Equipped with practical skills gained from hands-on experience and academic training, including a Bloomberg certificate. Aiming to leverage my knowledge and skills in a dynamic financial or insurance setting.
Overview
7
7
years of professional experience
Work History
Intern Financial Administrator
Baloise Insurance
07.2017 - 08.2017
- Enhanced financial reporting accuracy by streamlining accounting processes and implementing automated systems.
- Evaluated vendor contracts to negotiate favorable terms, resulting in cost savings for the organization.
- Developed monthly financial statements that provided valuable insights into company performance, leading to informed decision-making by management.
- Assisted in company expansion by developing detailed financial projections for potential growth opportunities.
Intern Car Insurance Administrator
Baloise Insurance
07.2018 - 09.2018
- Administered and maintained reports for incidents, claims, litigation and property losses.
- Developed training materials for new hires, contributing to improved productivity and job performance.
- Conducted thorough risk assessments to provide accurate underwriting recommendations to insurers.
- Liaised with actuaries to ensure accurate pricing models were applied across all lines of business, minimizing financial risks while maximizing competitiveness in the market.
Intern Car Insurance Administrator
Baloise Insurance
07.2020 - 09.2020
- Prepared applications, documents and data to renew insurance policies.
- Analyzed market trends to identify opportunities for product development or improvements within the company''s offerings.
- Managed and maintained accurate records for a portfolio of over 200 clients, ensuring timely renewals and updates.
- Maintained open lines of communication with clients, promptly addressing any concerns and resolving issues to maintain a high level of customer satisfaction.
Intern Insurance Broker
Baloise Insurance
07.2021 - 08.2021
- Provided exceptional customer service by responding quickly to inquiries, resolving issues, and anticipating client needs.
- Educated clients on various insurance products, enabling informed decisions regarding their coverage options.
- Maintained thorough knowledge of insurance regulations, staying up-to-date on changes that could impact clients or business operations.
- Generated referral business from satisfied customers who shared positive experiences with friends and colleagues.
Intern Fire Insurance Administrator
Baloise Insurance
07.2022 - 08.2022
- Balanced workload effectively between daily tasks such as correspondence handling, report generation, invoicing support and data entry-ensuring timely completion of all responsibilities.
- Reduced claim processing time by implementing a new software system for more efficient data management.
- Improved customer satisfaction by efficiently processing insurance claims and addressing inquiries.
- Maintained strong relationships with key industry partners, fostering cooperation and collaboration on shared initiatives.
Inter Financial Administrator, Collection Service
Baloise
09.2024 - 09.2024
- Enhanced financial reporting accuracy by streamlining accounting processes and implementing automated systems.
- Managed payroll processing accurately, adhering to strict deadlines while maintaining the highest level of confidentiality for all employee information.
- Increased department efficiency through the development and implementation of comprehensive financial policies and procedures.
- Ensured regulatory compliance by staying current on industry trends, legislation changes, and best practices in financial administration.
Education
Bachelor of Arts - Economics
University of Westminster
London05.2026
University Foundation Programme -
Cats College
London07.2021
Skills
- Fluent in French, Dutch, and English
- Financial and insurance administration
- Bloomberg Terminal certification
- Strong analytical and problem-solving skills
- Proficient in Microsoft Office Suite (Excel, Word, PowerPoint)
Cooking
Passionate about exploring various cuisines, experimenting with recipes, and mastering culinary techniques. Cooking serves as a creative outlet and a way to relax and unwind.
Languages
Arabic
Beginner (A1)
Timeline
Inter Financial Administrator, Collection Service
Baloise
09.2024 - 09.2024
Intern Fire Insurance Administrator
Baloise Insurance
07.2022 - 08.2022
Intern Insurance Broker
Baloise Insurance
07.2021 - 08.2021
Intern Car Insurance Administrator
Baloise Insurance
07.2020 - 09.2020
Intern Car Insurance Administrator
Baloise Insurance
07.2018 - 09.2018
Intern Financial Administrator
Baloise Insurance
07.2017 - 08.2017
Bachelor of Arts - Economics
University of Westminster
University Foundation Programme -
Cats College
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