Guido Oliver Fleischer
Berlin
Summary
Dynamic professional with a proven track record at Bundestag-Parliament of Germany, excelling in customer service and critical thinking. Adept at managing complex operations and enhancing organizational efficiency, I thrive in fast-paced environments while maintaining a friendly demeanor. Committed to achieving results and fostering positive relationships through effective communication and problem resolution.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
25
25
years of professional experience
Work History
Chief of Office
Bundestag-Parliament of Germany
10.2017 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Managed time efficiently in order to complete all tasks within deadlines.
- Proven ability to learn quickly and adapt to new situations.
Office Manager
Ciber Managed Services
05.2014 - 10.2016
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
- Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Commercial Executive
BEO GmbH
09.2013 - 02.2014
- Conducted market research to identify emerging trends and opportunities, informing product development decisions.
- Streamlined internal communications between departments, enhancing collaboration and productivity across the organization.
- Represented the company at industry conferences and events, bolstering brand visibility among potential clientele.
Assistant Office Clerk
German Sweets Federation
08.2009 - 07.2011
- Managed database entries accurately, contributing to the maintenance of up-to-date records for easy retrieval when needed.
- Reduced errors in data entry by carefully reviewing information before submission into company systems.
- Input data into spreadsheets and databases.
Assistant Office Manager
University of Bonn
10.2005 - 04.2006
- Managed daily operations, ensuring timely completion of tasks and maintaining a well-organized work environment.
- Transferred and directed phone calls, guests, and mail to correct staff members.
- Served as liaison between management and staff, effectively resolving conflicts and fostering positive relationships.
- Improved office operations by automating client correspondence, record tracking and data communications.
Petty Officer Second Class
Navy-Armed Forces of Germany
01.2000 - 12.2001
- Provided exemplary leadership during high-stress situations, resulting in successful completion of critical missions.
- Performed system diagnostics on critical equipment to preemptively identify potential issues before they impacted operations negatively.
- Handled administrative requirements, maintained records and submitted operational reports.
- Directed tactical operations in complex and challenging environments.
Education
High School Diploma -
University of Bonn
Bonn12-2010
Vocational School - Organ Building
Guild of Instrument Makers
Ludwigsburg07-1999
Skills
- Friendly, positive attitude
- Customer service
- Problem-solving
- Dependable and responsible
- Multitasking Abilities
- Critical thinking
- Active listening
- Decision-making
- Problem resolution
- Organization and time management
- Multitasking
- Flexible and adaptable
- Attention to detail
Languages
French
Elementary (A2)
English
Advanced (C1)
German
Bilingual or Proficient (C2)
Chinese (Mandarin)
Intermediate (B1)
Timeline
Chief of Office
Bundestag-Parliament of Germany
10.2017 - Current
Office Manager
Ciber Managed Services
05.2014 - 10.2016
Commercial Executive
BEO GmbH
09.2013 - 02.2014
Assistant Office Clerk
German Sweets Federation
08.2009 - 07.2011
Assistant Office Manager
University of Bonn
10.2005 - 04.2006
Petty Officer Second Class
Navy-Armed Forces of Germany
01.2000 - 12.2001
High School Diploma -
University of Bonn
Vocational School - Organ Building
Guild of Instrument Makers
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