Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Timeline
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Greta Romano

Greta Romano

Charleroi

Summary

Proactive Cabin Crew Member known for high productivity and efficiency. Expertise in safety protocol compliance, emergency response preparedness, and outstanding customer service. Strong communicator and team player, adaptable to various situations, committed to ensuring passenger satisfaction and safety on every flight.

Overview

11
11
years of professional experience

Work History

Cabin Crew Member

Ryanair
Charleroi
05.2023 - 05.2025
  • Perform cabin checks throughout the flight to ensure safety requirements are met
  • Communicate effectively with pilots, cabin crews, and passengers
  • Collaborate with colleagues
  • Ensure passenger awareness of emergency equipment and evacuation procedures prior to takeoff
  • Provide exceptional customer service in a fast-paced, safety-oriented environment
  • Manage emergency procedures, and respond to in-flight incidents
  • Junior Ad Hoc qualification

Assistant

Mediolanum Bank
Rome
05.2018 - 11.2019
  • Assist in a wide range of banking activities, from taking care of clients and their portfolios to organizing events
  • Experience in opening and closing investment files, assisting in portfolio analysis, communicating with clients through calls and e-mails
  • Experience in organizing conventions, including planning, publicizing, and overseeing
  • Technical training through refresher courses on financial products, investment practices, client care, and current legislation

Assistant

Mediolanum Bank
Rome
05.2018 - 07.2019
  • Assist in a wide range of banking activities in the care of clients and their portfolios
  • Experience in opening and closing investment files, assisting in portfolio analysis, and communicating with clients through calls and e-mails
  • Troubleshooting problems related to investment practices, including coordination with technical and legal departments
  • Technical training in legal review of financial statements, applicable regulations, and legal responsibilities

Employee, business finder

Taurus Progetto Sole S.r.l.
Rome
06.2016 - 02.2017
  • Experience in sales and customer relations activities, including procuring prospects and analyzing costs and revenues for the purpose of writing business proposals
  • Back-office activities

Waitress

Rossini restaurant
Cork
07.2014 - 08.2014
  • Table Service
  • Customer service experience in a fast-paced, dynamic environment with a need for autonomy and independent management of priorities
  • Work environment in a foreign language (English)

Education

Languages and mediation

Roma Tre University
Rome, RM
07-2023

Classical high school diploma -

Socrate
Rome, RM
07-2015

Skills

  • Mastery of the Microsoft Office package
  • Extensive experience in customer service roles, gained in investment portfolio management, sales, and consumer service activities
  • Skill in communicating effectively with third parties (suppliers, customers, and superiors)
  • Ability to empathize and listen
  • Coordination and planning skills, developed in conference organizing, client network management and passenger assistance
  • Ability to set priorities and organize work independently with limited supervision and guidance
  • Safety and security awareness

Personal Information

  • Date of Birth: 05/14/96
  • Nationality: Italian

Languages

Italian
First Language
English
Advanced (C1)
C1
Spanish
Intermediate (B1)
B1
Chinese (Mandarin)
Elementary (A2)
A2
French
Beginner
A1

Timeline

Cabin Crew Member

Ryanair
05.2023 - 05.2025

Assistant

Mediolanum Bank
05.2018 - 11.2019

Assistant

Mediolanum Bank
05.2018 - 07.2019

Employee, business finder

Taurus Progetto Sole S.r.l.
06.2016 - 02.2017

Waitress

Rossini restaurant
07.2014 - 08.2014

Languages and mediation

Roma Tre University

Classical high school diploma -

Socrate

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Greta Romano