Gopi Krishna Mamillapalli

IT Professional with over 14 years of experience in the IT sector, specializing in BI architecture and platform reliability management. Expertise includes QlikView, Qlik Sense, NPrinting, IBM Cognos, Power BI, and AWS Cloud technologies. Demonstrated ability to design and implement scalable BI solutions, ensuring high availability and security while optimizing resource utilization. Proven success in developing data models and integrating third-party applications to drive strategic business solutions.

KBC, Qlik Tootling, QlikView, Qlik Sense, NPrinting, Geo Analytics, Node Graph, AWS, VMware, KBC Group N.V. is a Belgian universal multi-channel bank-insurer, focusing on private clients and small and medium-sized enterprises in Belgium, Ireland, Central Europe, and South-East Asia. Playing architect role, leading 5+ members of Admin team, provided admin support across organization of 200+ Qlik developers. Managing 80+ Qlik servers. There are many QlikSense & QlikView analytical reports build across departments from various sources which provides integrated analysis., BI Architect, Admin and Tech Lead, Designed and implemented end-to-end Qlik solutions, covering architectural design, installation, configuration, development, and data modeling., Leveraged QlikView and Qlik Sense to create interactive dashboards, reports, and data visualizations, enabling data-driven decision-making., Spearheaded performance improvement initiatives, optimizing data retrieval and dashboard loading times for enhanced user experience., Implemented robust security measures to safeguard sensitive data and ensure compliance with industry standards., Successfully integrated Qlik systems with third-party applications, streamlining data flows and expanding the platform's capabilities., Led training sessions and workshops to educate end-users and stakeholders on QlikView and Qlik Sense functionalities and best practices., Collaborated with cross-functional teams to gather requirements, analyze business needs, and translate them into technical solutions., By Weekly discussions with vendors., Troubleshoots all infra issue reported by users and proactively checking the server(100+) performance., Providing guidance for application teams before deploying their applications in to Prod environment by validating in terms of performance related concerns with the help of scalability tools., DR activities Johnson & Johnson, JNJ BICC, QlikSense, Qlikview, Nprinting, Node Graph, Geo analytics, AWS cloud, Lean kit, ServiceNow, Johnson & Johnson (J&J) is an American multinational corporation founded in 1886 that develops medical devices, pharmaceuticals, and consumer packaged goods. Playing architect role for EMEA systems, leading 6+ members of Admin team, provided admin support 24/7 for all hosted applications in AWS private cloud., BI Technical Lead/Architect (EMEA), Hired to provide leadership and direction in defining the role and boundaries of the newly created BI Solutions Architect position, overall BI and data infrastructure, and drive the culture of data-driven decision making throughout the organization., Provide leadership and focus on increasing data analysis and advanced analytic capabilities to positively affect and directly influence the organization's commitment to the advancement of the nation’s foster care system., Mentor junior developers on career development and business intelligence technologies., Designed and documented a comprehensive 3-year roadmap for the integration of Datawarehouse and BI infrastructure, data flows, processes, technical requirements, and training programs for current and proposed future state of the organization., Qlikview, QlikSense Architect and Admin Activities, Installation and configuration of Qlik Products (Qlik view/Qlik Sense/Nprinting & Connector packages), Design, install and configure dedicated Qlik clustered environments., Build AWS EC2 instances and monitor and manage server capacity., Technical assistance to the Team., Performance, hardware and high availability testing., Manage and maintain 200+ servers which are hosted on AWS private cloud., Support 500 projects (NA & EMEA) onboarding activities., Migrated Postgres DB from on premises to Cloud., Migrated Qlik Data from on premises to Cloud., Server back and restore., SSO, SAML, Public and private access configuration., Extension management., R and python integration. Duetsche Bank, DB Nitro, Qlikview, The scope of this project is to provide L2&L3 platform support for QlikView platform and hosted applications., Qlikview Project Lead, Application health check (including weekend sanity checks on Saturday’s and Weekend Frankfurt server reboot)., Monitoring servers and service status, Genos alerts., Monitoring and maintaining scheduled jobs and reports., User access provisioning., Capacity planning., User access revocation., Change management and release management activities., DR activity., Deployment & scheduling reports., Fixing productions related issues and providing information based on SR’s & INC tickets., Installing patches and software upgrades., Preparing Inactivity Report and Bi-weekly report., Handling DR activities, monitoring capacity issues on server., Implementing blade logic in the servers to restart as per the schedule. Big Heart Pet Brands, BHPB, IBM Cognos, QlikView, SQL Server, MS Excel, Internet based data, Big Heart Pet Brands is an American company, which serves as manufacturer, distributor, and marketer of branded pet food and other products for the U.S. retail market. Performed a developer role to migrate existing Cognos reports in to QlikView reports and support., Developer, Requirement Gathering for the migrations., Extracting data from SQL Server and Excel files and Internet which basically from the source of Quantum based ERP and available ERP base from Client side., Data Modeling (Snowflake Schema)., Implemented the What-If Analysis, created about 70 Qlikview reports, which can be export into PDF., Installation of Qlikview Server and Developer., Qlikview License Management., Handled installation and technical issues of Qlikview Server., Assisted for the Team which Created ASP files which will replace the functionality of the publishers, where we can publish the task and maintain the security of the users., Raising Qlikview related queries into the Qlikview support. Nike, In stock Rate, IBM Cognos, Nike is an American multinational corporation that is engaged in the design, development, manufacturing, and worldwide marketing and sales of footwear, apparel, equipment, accessories, and services. This project is consisted of Developing different types of reports, The reports designed are mainly to analyze the In-Stock Rate and Lost Demand., Developer, Interacting with the onsite coordinator to discuss the status of the project, clarify any queries regarding the functionalities., Actively involved with Business Analysts, Architects and End Users to understand the business requirements and design specifications and providing demos., Designed several Cognos reports as per requirement.

• Currently working at BICS as a BI Architect and Platform Reliability Manager, responsible for ensuring the stability, reliability, and performance of software platforms, infrastructure, and application ecosystems.
• Ensured platform reliability, availability, and uptime through proactive monitoring, incident management, and performance optimization.
• Developed and implemented strategies to enhance reliability, reducing mean time to recovery (MTTR) and increasing mean time between failures (MTBF).
• Designed and maintained monitoring systems, dashboards, and KPIs to track platform health and performance.
• Automated repetitive tasks to streamline monitoring, incident resolution, and capacity planning.
• Led incident management processes, including detection, diagnosis, root cause analysis (RCA), and corrective actions.
• Collaborated with development, operations, and QA teams to integrate reliability into the platform lifecycle.
• Developed disaster recovery plans, mitigated platform risks, and ensured successful updates and migrations.
• Mentored and led teams to foster a culture of reliability and continuous improvement.
• Refined processes using industry best practices and cutting-edge methodologies to enhance platform stability.
• Acted as a liaison between users and technical teams, addressing concerns and improving platform performance based on feedback.

• Qlik Sense System Administrator