Detail-oriented professional with expertise in audit coordination, invoice processing, and bank reconciliations. Proficient in payroll administration and accounts payable, utilizing SAP Accounts Payable systems to enhance financial operations. Strong leadership and active listening skills contribute to effective team collaboration and high client satisfaction. Committed to applying financial acumen and organizational skills to achieve operational excellence and support business goals.
TASK / RESPONSIBILITIES:
• Control and administer functions of all CBG & DBD Branches and ensure that all requests received are attended promptly and efficiently in line with policies & procedures.
• Maintain necessary logs wherever applicable.
• Maintain highly efficient turnaround time.
• Establish effective correspondence.
• Receive Salaries and AED payments from various branches and CBG, check completeness of those, if debit instruction of customer is not completed or not clear, liaise with respective branches and departments in order to complete those. Finally, handover customer instructions to the processing staffs RISK.
• Control and monitor work flow by taking into Consideration Operational Risk in day to day activities.
• Ensure all staffs adhere to bank policy and procedures.
• Develop control procedures according to new changes to avoid risk & PEOPLE
• Review periodically staff job functions and ensure that all staff within unit is fully aware of all process which would facilitate job rotation.
• Maintain professionalism and effective communication with colleagues within Unit and all other Departments
• Adhere to your individual duties and responsibilities and support team to deliver service excellence
• Ensure all staff are able to deliver tasks assigned including on job, technical & soft skill training and development
• Induct all new recruits on complete services offered by CPD, how their role contributes to overall delivery of Operations vision and mission.
• Ensure regular 1-1's with all direct reports to support service delivery and individual performance
BUSINESS EFFICIENCY:
• Control and monitor work flow efficiently with resources available
• Keep effective control of all financial/non-financial transactions processed in Intellect core banking system through WPS and auto salary system.
• Control and manage all Corporate Customer's, AED transfers and Salaries and ensure that they are accurately processed through WPS and auto Salary System on mentioned value date and in timely manner.
• Monitor WPS and auto Salary System closely and raise any technical issue to ITD and get them resolved on daily basis.
• Control and manage Govt accounts and corporate customer accounts and meet all their requirements timely, efficiently.
• Control and monitor unit's entire functions independently with minimum intervention from AM
• Ensure effective Control of drawings in UAE Central Bank account and ensure correct figures are reported to dealers and monitor covering of the funds to beneficiary banks account with Central Bank.
• Accept as per management decision any additional responsibilities due to ongoing centralization process at CPD and ensure all service standards are complied with the SLAs entered into DBD/Branches.
• Provide improvement suggestions to increase quality and efficiency in work resulting in best customer service.
• Monitor DDS a Closely and raise any technical issue so refer to ITD and get resolve on daily basis.