Gloria Butoyi
Bruxelles
Summary
Motivated and socially-driven International Business student with a completed degree in Applied Economics. Experienced in donor operations and customer support, with a passion for project coordination and sustainability efforts. Trilingual and adaptable, aiming for hands-on roles in international development and inclusive impact work.
Overview
4
4
years of professional experience
Work History
Donations Officer
King Baudouin Foundation
Brussels
09.2024 - Current
- Manage donations processing, administration, and stakeholder communication.
- Support operational transparency and donor satisfaction.
Sales Support Officer
Reprobel
Brussels
06.2024 - 07.2024
- Assisted the commercial team with administrative tasks and client data.
- Supported internal coordination across departments.
Customer Service Assistant
Europ Assistance Belgium
Auderghem
07.2021 - 09.2021
- Handled multilingual client inquiries and support cases.
- Ensured timely resolution and follow-up on customer issues.
Education
Master of Science - International Business
Vrije Universiteit Brussel (VUB)
Brussels, Belgium01-2026
Bachelor of Science - Applied Economics
Vrije Universiteit Brussel (VUB)
Brussels, Belgium01-2025
Skills
- Data administration and reporting
- Project management
- Team collaboration
- Multilingual proficiency (French, Dutch, English)
- Microsoft Office and Outlook
- Salesforce administration
- Stakeholder communication
Languages
French
First Language
Dutch
Proficient (C2)
C2
English
Proficient (C2)
C2
Timeline
Donations Officer
King Baudouin Foundation
09.2024 - Current
Sales Support Officer
Reprobel
06.2024 - 07.2024
Customer Service Assistant
Europ Assistance Belgium
07.2021 - 09.2021
Master of Science - International Business
Vrije Universiteit Brussel (VUB)
Bachelor of Science - Applied Economics
Vrije Universiteit Brussel (VUB)
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