Giovana Jaconianni Soffe
Berlin
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
11
11
years of professional experience
Work History
Financial Accountant Working Student
HomeToGo GmbH
01.2023 - Current
- In 2024, I successfully closed over 1,000 dunning cases and was recognized as both the subject matter expert on this topic and the most engaged member of the team.
- Investigated discrepancies in financial statements to resolve issues promptly.
- Monitored budget variances to provide insights for financial planning and decision-making.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
Waiter
Osmans Töchter
06.2021 - 01.2023
- I have successfully managed 20 tables simultaneously on my own.
- Handled customer complaints professionally and resolved issues to enhance guest experience.
- Collaborated with team members, maintaining smooth processes during busy shifts.
- Delivered food and beverages to tables promptly, ensuring customer satisfaction.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Active Salesperson /Technical Product Promoter
Muson
08.2020 - 10.2020
- Resolved customer concerns, fostering trust and enhancing brand reputation.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Increased customer satisfaction by providing personalized product recommendations and attentive service in 8 different beverage stores.
Company Manager (Studentenprojekt)
Deutsche Schule Corcovado
02.2016 - 11.2016
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- I created a financial plan for the project that helped our company win over international schools in Rio de Janeiro.
Social Internship
Celpi Institute
08.2014 - 11.2014
- Enhanced critical thinking skills with project-based learning opportunities.
- Monitored student progress to adapt instruction and address individual challenges.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- I taught writing and reading in Portuguese as well as mathematics to 7 children from the Favela.
Education
Bachelor of Arts - Business Administration
Hochschule Für Technik Und Wirtschaft Berlin
Berlin, Germany09-2025
Bachelor of Science - Civil Engineering
Hafencity University
Frankfurt (Oder)10.2018
High School Diploma -
German School Corcovado
Rio De Janeiro, Brazil10-2017
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Flexible and adaptable
Languages
Portuguese
Bilingual or Proficient (C2)
German
Bilingual or Proficient (C2)
English
Advanced (C1)
Italian
Upper intermediate (B2)
Spanish
Upper intermediate (B2)
French
Beginner (A1)
Personal Information
- Date of Birth: 01/09/00
- Nationality: Brazilian Italian
Timeline
Financial Accountant Working Student
HomeToGo GmbH
01.2023 - Current
Waiter
Osmans Töchter
06.2021 - 01.2023
Active Salesperson /Technical Product Promoter
Muson
08.2020 - 10.2020
Company Manager (Studentenprojekt)
Deutsche Schule Corcovado
02.2016 - 11.2016
Social Internship
Celpi Institute
08.2014 - 11.2014
Bachelor of Arts - Business Administration
Hochschule Für Technik Und Wirtschaft Berlin
Bachelor of Science - Civil Engineering
Hafencity University
High School Diploma -
German School Corcovado
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