Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Ghizlane Ait Zaouit

Ghizlane Ait Zaouit

Hoevenzavellaan 55 Bus 22,Genk

Summary

Dynamic and results-driven professional with extensive experience in customer service and cleaning, honed at companies like Zalando SE. Ceva Logistic. Excelled in customer relations and restocking skills, significantly enhancing guest experiences and operational efficiency. Proven ability to lead and train teams, demonstrating exceptional organizational and interpersonal abilities.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Worehouse Worker, Mentor, Staff Trainer.Teamlead.

Zalando SE. Ceva Logistic
05.2018 - 11.2023

Receive and manage customers orders, lead and train new staff. Packing,sorting and picking.

  • Worked fast to complete tasks and meet daily deadlines.

Chambermaid

Hotel Firenze
03.2014 - 02.2016
  • Performed deep-cleaning tasks on schedule, ensuring rooms remained fresh and attractive yearround.
  • Promoted a welcoming atmosphere for guests, maintaining a well-organized and inviting environment.

Waitress

Ristorante Visuvio Carru
01.2012 - 01.2013
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Shop Assistant

Food Store Mondovi
12.2011 - 12.2012
  • Completed daily tasks accurately and on-time to support shop needs.
  • Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
  • Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.

Warehouse Worker

Pasta Factory Gazzola. ManPower
03.2008 - 03.2009
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Checked packages and merchandise for damage and notified vendors.

Personal Care Assistant

Patrizia's Italy Trattoria
07.2007 - 02.2008
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Education

High School Diploma -

Abdelkrim El Khattabi
Morocco
06.2006

Skills

  • Cleaning
  • Customer Service
  • Restocking skills
  • Customer Relations

Certification

Working life with a focus on warehouse and logistics

Languages

Arabic
Advanced (C1)
Swedish
Advanced (C1)
Italian
Advanced (C1)
French
Upper intermediate (B2)
English
Upper intermediate (B2)

Timeline

Worehouse Worker, Mentor, Staff Trainer.Teamlead.

Zalando SE. Ceva Logistic
05.2018 - 11.2023

Chambermaid

Hotel Firenze
03.2014 - 02.2016

Waitress

Ristorante Visuvio Carru
01.2012 - 01.2013

Shop Assistant

Food Store Mondovi
12.2011 - 12.2012

Warehouse Worker

Pasta Factory Gazzola. ManPower
03.2008 - 03.2009

Personal Care Assistant

Patrizia's Italy Trattoria
07.2007 - 02.2008

High School Diploma -

Abdelkrim El Khattabi
Ghizlane Ait Zaouit