George Enache
Buzau
Summary
10 years Experienced IT Infrastructure/Support Security Cleared Technician with vast experience within prestigious companies and military entities such as Romanian Police Inspectorate, NATO and European Union - EULISA, EDA.
Overview
12
12
years of professional experience
Work History
Junior Windows System Specialist
European Defence Agency
01.2023 - Current
- Maintenance of the virtual and physical server infrastructure of the enterprize, modernization and repair, managed firewall, network monitoring and server monitoring both on-and off-site;
- Administration of virtual infrastructure based on Hyper-V;
- Work and support of the following services: RDS, Active Directory, LDAP, DNS, DHCP, IIS, WSUS, VPN, File and Storage Services, Ms SQL, Database, Mail Server,SCCM,SSMS,SCSM;
- Monitoring,recovery, backup and optimization through PRTG Network Monitor, Veeam Backup;
Technical Support Engineer / Corporate Services Unit
European Union - EULISA
01.2022 - 12.2022
- 1st and 2nd level technical support, ranging from simple desktop and peripheral support to complex server and network issues;
- Following and contributing of updating the existing IT Procedures;
- Providing assistance to users for daily IT related tasks;
- Proactively usage of IT tools for assuring working IT environment (Antivirus, Software distribution);
- Creation of reports for the needs of IT management;
- Maintaining ICT Service Desk databases - Inventories of users, computers;
- User account management - Manage end user accounts, permissions, access rights, and storage allocations in accordance with best-practices regarding privacy, security, and regulatory;
- Actively participate in the planning and implementation of systems, infrastructure and related hardware and software;
- Server management and Operating System (OS) support (Linux, Windows);
- Network infrastructure services troubleshooting (print server, DNS, NTP, logging, etc.);
- Active Directory (AD) / LDAP Management and configuration.
Service Desk Support Technician
NATO NCIA Bydgoszcz
01.2020 - 12.2021
- Provide 1st and 2nd Level of IT support, ranging from simple desktop and peripheral support to complex server and network issues;
- Install, Configure and Manage user operating systems: Windows7, Windows8, Windows10 and specific environment applications support provided for secret and unclassified networks (workstations, laptops, printers, projectors);
- Troubleshooting, Support & Assistance for desktops, laptops, Network devices - Help desk support, maintenance, troubleshooting & email client support, Active Directory management, maintenance and overview;
- Inventories of users, computers, manage end user accounts, permissions, access rights, and storage allocations in accordance with best-practices regarding privacy, security, and regulatory;
- Implements procedures, tools and techniques for monitoring and managing the performance of applications and provides reports as required;
- Provides and coordinates 1st and 2nd line technical assistance to include on-site hardware support to users;
- Act as guidance to other technicians as required;
- Responsible for Exercise Incident Management process: Incident detection and recording, Classification and initial support, investigation and diagnosis;
- Incident ownership, monitoring, tracking and communication;
- Support to end-user equipment management for the NATO exercises;
- That includes hardware distribution according to exercise layout and further troubleshooting.
Service Desk Support Technician
NATO NCIA Hague
07.2019 - 12.2019
- 1st level support to users, resolving software and hardware related issues: PC, printers, projectors, mobile devices, MAC and Windows laptops;
- Email support, Outlook profiles, application support, Java, Adobe;
- Hardware & software troubleshooting - Windows 7/10, Ubuntu and specific environment 2 applications;
- Support provided for secret and unclassified networks; AD Account support (access, permissions, GPO), email client support, AD maintenance and overview (Windows Server 2003-2012);
- System network troubleshooting, utilizing complex and diverse test equipment, system management systems and software tools.
Communication and Information Specialist
Buzau County Police Inspectorate
01.2014 - 07.2019
- Help desk support, maintenance, troubleshooting & email client support;
- Hardware & software troubleshooting - Windows 7 and specific environment applications;
- Support provided for secret and unclassified networks (workstations, laptops, printers, projectors);
- Hardware Interface Configuration and Troubleshooting (design computer architecture, Drivers, pairing technologies, Wi-Fi Access, BIOS Troubleshooting, Secure BIOS, etc.);
- Windows 7 Installation, Support, Patching, Product Life Cycle; AD Account maintenance (access, permissions, GPO), email client support, CAC card support, Active Directory maintenance and overview (2003);
- Coordinate VTC Conferences between BUZAU police inspectorate and other police departments/ ministries to provide smooth and efficient service;
- Troubleshoot and resolve Audio and VTC Related issues as a local VTC facilitator and provide A/V related support regarding the installation of audio speakers, projectors, cameras and microphones.
Communication and Information Specialist
Bucharest County - General Inspectorate of Romanian Police
01.2012 - 12.2013
- Help desk support, maintenance, troubleshooting & email client support;
- Hardware & software troubleshooting - Windows 7 and specific environment applications;
- Support provided for secret and unclassified networks (workstations, laptops, printers, projectors);
- Hardware Interface Configuration and Troubleshooting (design computer architecture, Drivers, pairing technologies, Wi-Fi Access, BIOS Troubleshooting, Secure BIOS, etc.);
- Windows 7 Installation, Support, Patching, Product Life Cycle.
Education
Military School of Masters And Non-Commissioned Of -
The Land Forces “Basarab I”
Pitesti, Romania01.2012
Environmental Technician -
Costin Nenintescu High School
Buzau, Romania01.2004
Skills
- Technical Support Troubleshooting
- ITIL framework and methodology
- Windows 7, Windows 8, Windows 10, Linux
- Proficient with hardware equipment, ranging from regular PCs to complex printers and specific end user equipment
- Active Directory, SCCM
- Windows Server Deployment and Configuration
- TCP-IP suite protocols and technologies TCP, UDP, IP, ICMP, DHCP, DNS, NAT, SSH, SNMP, e-mail protocols etc
- Install, Configure and Manage server operating systems: Windows Server 2012R2/2019
- Hyper-V; VMware Workstation
Other
•NATO SECRET cleared
•EU SECRET cleared
•Driving license (2007)
•Current focus on Networking and CCNA Certification
• Available for voluntary work – looking to join voluntary projects
• Available for relocation and frequent travelling References available upon request
https://www.linkedin.com/in/george-enache-b08530217/
Personal Information
- Date of Birth: 06/09/85
- Nationality: Romanian
Timeline
Junior Windows System Specialist
European Defence Agency
01.2023 - Current
Technical Support Engineer / Corporate Services Unit
European Union - EULISA
01.2022 - 12.2022
Service Desk Support Technician
NATO NCIA Bydgoszcz
01.2020 - 12.2021
Service Desk Support Technician
NATO NCIA Hague
07.2019 - 12.2019
Communication and Information Specialist
Buzau County Police Inspectorate
01.2014 - 07.2019
Communication and Information Specialist
Bucharest County - General Inspectorate of Romanian Police
01.2012 - 12.2013
Military School of Masters And Non-Commissioned Of -
The Land Forces “Basarab I”
Environmental Technician -
Costin Nenintescu High School
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