Genson Lou
Mamer
Übersicht
9
9
years of professional experience
7
7
years of post-secondary education
Berufserfahrung
Officer Inhouse Sales and Customer Service
Cargolux
Luxemburg
2025.09 - heute
- Coordination with Freight Forwarders to agree upon rates and option
- Coordination with RM regarding capacity and alternatives.
Senior Agent Route Owner
Cargolux
Luxemburg
2024.04 - 2025.03
Planning and organizing specific routes/flights in terms of capacity and revenue.
Forecasting revenue based on gained experience on given routes.
Accept/Decline/Counter-offer quotes, which are requests by the sales team for flying non-standard goods.
Agent Warehouse Control
Cargolux
Luxembourg
2023.10 - 2023.11
Customer Support
Creos
Merl
2023.01 - 2023.09
- Creos Customer Service Data-Analysing
- Administrative work
- Hold client phone calls
Delivery Driver
Lieferando
Berlin
2020.11 - 2021.11
- -Cash/Card payment
- -Customer service
- -Delivery in Berlin Area
- -Night shifts
Stage Creos Dispatching
Creos Dispatching
Walferdange
2016.03 - 2016.04
Stage Musée de la Résistance
Musée de la Résistance
Esch-Alzette
2017.05
Ausbildung
Geschichte und Kommunikationswissenschaften
Freie Universität Berlin
Berlin 2019.09 - 2021.03
Diplôme de fin d'études secondaires classique -
Sportlycée Luxembourg
2016.09 - 2019.07
Lycée Aline Mayrisch
Luxemburg 2013.09 - 2016.08
Kompetenzen
- Microsoft Office
- Word
- Excel
- SAP
- CRM
- Adobe Photoshop
- Luccas
- ICargo
- ILeap
Sprachen
Français
Bilingue
A1
Allemand
Bilingue
A1
Anglais
Bilingue
A1
Luxembourgeois
Bilingue
A1
Chinesisch (Mandarin)
Grundlagen (A2)
A2
Leistungen
- Martial Arts
- Football
- Multiple Badminton National Championships
Zeitleiste
Officer Inhouse Sales and Customer Service
Cargolux
2025.09 - heute
Senior Agent Route Owner
Cargolux
2024.04 - 2025.03
Agent Warehouse Control
Cargolux
2023.10 - 2023.11
Customer Support
Creos
2023.01 - 2023.09
Delivery Driver
Lieferando
2020.11 - 2021.11
Geschichte und Kommunikationswissenschaften
Freie Universität Berlin
2019.09 - 2021.03
Stage Musée de la Résistance
Musée de la Résistance
2017.05
Diplôme de fin d'études secondaires classique -
Sportlycée Luxembourg
2016.09 - 2019.07
Stage Creos Dispatching
Creos Dispatching
2016.03 - 2016.04
Lycée Aline Mayrisch
2013.09 - 2016.08