Genson Lou
Mamer
Übersicht
9
9
years of professional experience
7
7
years of post-secondary education
Berufserfahrung
Officer Inhouse Sales and Customer Service
Cargolux
Luxemburg
09.2025 - heute
- Coordination with Freight Forwarders to agree upon rates and option
- Coordination with RM regarding capacity and alternatives.
Senior Agent Route Owner
Cargolux
Luxemburg
04.2024 - 03.2025
Planning and organizing specific routes/flights in terms of capacity and revenue.
Forecasting revenue based on gained experience on given routes.
Accept/Decline/Counter-offer quotes, which are requests by the sales team for flying non-standard goods.
Agent Warehouse Control
Cargolux
Luxembourg
10.2023 - 11.2023
Customer Support
Creos
Merl
01.2023 - 09.2023
- Creos Customer Service Data-Analysing
- Administrative work
- Hold client phone calls
Delivery Driver
Lieferando
Berlin
11.2020 - 11.2021
- -Cash/Card payment
- -Customer service
- -Delivery in Berlin Area
- -Night shifts
Stage Creos Dispatching
Creos Dispatching
Walferdange
03.2016 - 04.2016
Stage Musée de la Résistance
Musée de la Résistance
Esch-Alzette
05.2017
Ausbildung
Geschichte und Kommunikationswissenschaften
Freie Universität Berlin
Berlin 09.2019 - 03.2021
Diplôme de fin d'études secondaires classique -
Sportlycée Luxembourg
09.2016 - 07.2019
Lycée Aline Mayrisch
Luxemburg 09.2013 - 08.2016
Kompetenzen
- Microsoft Office
- Word
- Excel
- SAP
- CRM
- Adobe Photoshop
- Luccas
- ICargo
- ILeap
Sprachen
Français
Bilingue
A1
Allemand
Bilingue
A1
Anglais
Bilingue
A1
Luxembourgeois
Bilingue
A1
Chinesisch (Mandarin)
Grundlagen (A2)
A2
Leistungen
- Martial Arts
- Football
- Multiple Badminton National Championships
Zeitleiste
Officer Inhouse Sales and Customer Service
Cargolux
09.2025 - heute
Senior Agent Route Owner
Cargolux
04.2024 - 03.2025
Agent Warehouse Control
Cargolux
10.2023 - 11.2023
Customer Support
Creos
01.2023 - 09.2023
Delivery Driver
Lieferando
11.2020 - 11.2021
Geschichte und Kommunikationswissenschaften
Freie Universität Berlin
09.2019 - 03.2021
Stage Musée de la Résistance
Musée de la Résistance
05.2017
Diplôme de fin d'études secondaires classique -
Sportlycée Luxembourg
09.2016 - 07.2019
Stage Creos Dispatching
Creos Dispatching
03.2016 - 04.2016
Lycée Aline Mayrisch
09.2013 - 08.2016