Gary Lowes
Lanaken
Summary
Self-motivated Operations Manager successful in collaborating with consultants, area leaders and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques. Dedicated and organized financial professional with outstanding relationship-building and problem-solving skills. Driven to exceed expectations and operate effectively in fast-paced, high-pressure environments. Self-motivated team player adept at cultivating partnerships and building lasting relationships across all demographics and management levels. Dynamic and reliable with exceptional customer service and communication skills. Results-oriented offering 25-year background paired with significant achievements. Polished in developing and implementing QA protocols and leading and motivating large team in time sensitive and demanding environment.
Overview
48
48
years of professional experience
Work History
Operations Manager
Mercedes Benz
Maastricht
11.1998 - 03.2024
- Managed scheduling, training and inventory control.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Mitigated business risks by working closely with staff members and assessing performance.
- Implemented successful business strategies to increase revenue and target new markets.
- Formed and sustained strategic relationships with clients.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Established and maintained positive working relationships with community organizations, acting as corporate representative at meetings and events.
- Engaged with existing and potential clients to gain insight into needs.
Police Officer
Northumbria Police
Newcastle Upon Tyne
11.1993 - 10.1996
- Responded to emergency calls for service and provided assistance as needed.
- Gathered evidence, interviewed victims and interrogated suspects to conduct thorough criminal investigations.
- Diffused active disturbances with de-escalation techniques, compassion and combat skills.
- Arrested suspects following established procedures while exercising caution and good judgment.
- Developed positive relationships with members of the community through outreach programs.
- Provided testimony in court when necessary concerning investigations conducted.
- Ensured compliance with local laws by performing periodic safety inspections of businesses.
- Testified in court at criminal hearings and trials as to scenes observed, evidence collected and previous incidents.
Telecommunications Supervisor
H.M. Forces United Kingdom
Global
09.1976 - 10.1993
- Monitored, installed and tested system components.
- Managed daily operations and maintenance of telecommunications systems.
- Resolved customer service issues regarding telco services or product delivery.
Education
Some College (No Degree) - Repair And Communications
Royal Signals Communication School
HarrogateSkills
- Customer Service
- Customer Retention
- Incidents Management
- Organizational Management
- Performance Monitoring
- Logistics Oversight
- Business Development
Languages
English
First Language
Dutch
Advanced (C1)
C1
Affiliations
Football
Reading
Music
Family
Travel
References
References available upon request.
Timeline
Operations Manager
Mercedes Benz
11.1998 - 03.2024
Police Officer
Northumbria Police
11.1993 - 10.1996
Telecommunications Supervisor
H.M. Forces United Kingdom
09.1976 - 10.1993
Some College (No Degree) - Repair And Communications
Royal Signals Communication School
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