Summary
Work History
Education
Skills
Interests
Languages
Timeline
Extracurricular activities
Freya Van Dijcke

Freya Van Dijcke

Elewijt

Summary

Passionate about hospitality, I thrive in dynamic environments where teamwork, responsibility and creativity come together. My international experience in Malaysia and Cambodia has strengthened my operational insight and my love for connecting with people from all backgrounds. I'm motivated by creating exceptional guest experiences and inspiring teams to work towards a shared goal. With a degree from Hotelschool The Hague and a Master's in Organisation & Management from the University of Antwerp, I combine a strong service mindset with strategic understanding. I'm eager to keep learning, growing and contributing to innovative, people-centered hospitality concepts that make a lasting impact.

Work History

Administrative Help

Gruppo Cordenons Benelux
Zemst, Belgium
01.2015 - 01.2025
  • Filing, preparing sample sendings and re-organising the sample room.
  • Agency

Assistant GM

Tamu Cambodia
Koh Rong, Cambodia
04.2022 - 08.2022
  • Led daily resort operations for 15 rooms, coordinating front office, housekeeping, and F&B activities.
  • Resolved guest concerns and improved overall satisfaction through personalized service.
  • Supported business administration and implemented process improvements for smoother operations.

Waitress/Barista

Minnestreel
Mechelen, Belgium
06.2019 - 09.2021
  • Managed multiple tables efficiently, ensuring timely order processing and customer satisfaction.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.

B&F Intern

W Kuala Lumpur
Kuala Lumpur, Malaysia
08.2019 - 01.2020
  • Delivered premium guest service in the hotel's all-day dining restaurant and rooftop bar.
  • Assisted supervisors during peak hours to ensure seamless operations and high service quality.
  • Handled guest feedback and complaints professionally in a five-star luxury setting.

Founder and Manager

Young Enterprise "Boîte"
Haacht, Belgium
09.2016 - 07.2017
  • Founded and managed a start-up with 6 peers, covering concept development, marketing, and operations.
  • Achieved finalist status in the Vlajo National Young Enterprise Competition (+150 teams).

Education

Master - Organisation & Management

University of Antwerp, Antwerp, Belgium
06-2025

Summerschool - Faculty Business Economics

Georgetown University, Washington, D.C.
07-2024

Bachelor's degree - Hospitality Management

Hotelschool The Hague, The Hague, Netherlands
06-2023
International university

Skills

  • Strong interpersonal and cross-cultural communication
  • Leadership and team coordination in dynamic environments
  • Customer-oriented and service driven mindset
  • Adaptable and proactive under pressure
  • Strategic and solution-focused thinker
  • Responsible
  • Detail-oriented
  • Growth-minded

Interests

  • Traveling the world, exploring new cultures
  • Learning new languages
  • Active lifestyle: walking and hiking, field hockey
  • Scouts: enthusiastic girl-scout, dedicated leader, my totem: Amazon-green Spontaneous Siamang (symbolic scout name)
  • Fine dining

Languages

Dutch
Bilingual or Proficient (C2)
English
Advanced (C1)
Spanish
Upper intermediate (B2)
French
Upper intermediate (B2)
German
Elementary (A2)
Mandarin
Beginner (A1)

Timeline

Assistant GM - Tamu Cambodia
04.2022 - 08.2022
B&F Intern - W Kuala Lumpur
08.2019 - 01.2020
Waitress/Barista - Minnestreel
06.2019 - 09.2021
Founder and Manager - Young Enterprise "Boîte"
09.2016 - 07.2017
Administrative Help - Gruppo Cordenons Benelux
01.2015 - 01.2025
Hotelschool The Hague - Bachelor's degree, Hospitality Management
University of Antwerp - Master, Organisation & Management
Georgetown University - Summerschool , Faculty Business Economics

Extracurricular activities

July 2015

Junior Council - CISV, Vilvoorde Belgium 

CISV International is a worldwide movement working towards peace and intercultural cooperation and understanding. They have educated and inspired many thousands of young people, empowering them to play an active role in creating a better world.

  • Facilitated peace education and intercultural cooperation. programs for youth.

September 2018- August 2019 

Scouts Leader, Elewijt Belgium 

  • Creating activities for young children every Sunday.
  • Going on summer camp and guiding a group of boys.

August 2017-  July 2018

AFS - Colombia (exchange year), Popayan Colombia 

Spent one academic year in Popayán, Colombia, as part of an international exchange program. Immersed in a new culture and language, achieving fluency in Spanish and strong intercultural communication skills. Developed adaptability, independence, and a global mindset through living with a host family and attending a local high school.

Freya Van Dijcke