Frederic Cours

• Improved system performance by identifying and resolving technical issues in a timely manner.
• Enhanced network security by implementing encryption measures and conducting regular vulnerability assessments.
• Optimized server efficiency through virtualization techniques and capacity planning.
• Developed custom software solutions for various business needs, resulting in improved productivity.

• Reduced downtime by proactively monitoring systems and conducting regular maintenance tasks.
• Designed and deployed effective IT solutions for increased productivity and streamlined operations.
• Troubleshot complex technical issues, providing timely resolution to minimize disruptions.
• Implemented data backup and recovery procedures, safeguarding critical business information against potential loss.

• Improved system efficiency by implementing and maintaining hardware and software solutions.
• Streamlined IT processes for enhanced productivity through regular system audits and maintenance.
• Managed IT projects to successful completion, ensuring timely delivery within budget constraints.
• Coordinated cross-functional teams for seamless integration of new technologies into existing infrastructure.
• Led training initiatives for staff on new technologies, increasing adoption rates and user satisfaction.

• Improved workplace culture through the development and implementation of diversity initiatives.
• Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
• Optimized benefits programs, resulting in increased employee satisfaction and reduced turnover rates.
• Managed vendor relationships for hardware, software, and services procurement, ensuring quality products at competitive prices.
• Delivered strategic guidance on technology investments by conducting thorough market research and presenting recommendations to senior leadership.

• Resolved issues and escalated problems with knowledgeable support and quality service.
• Resolved complex technical issues through effective problem-solving techniques and root cause analysis.
• Managed multiple projects simultaneously, meeting tight deadlines while maintaining high-quality deliverables.
• Reduced downtime for critical systems through proactive monitoring and maintenance tasks.
• Maintained compliance with industry regulations by implementing stringent security measures across all network devices and systems.
• Trained junior engineers on best practices related to system administration, providing guidance and mentorship for their professional growth.
• Analyzed security logs to determine and alleviate network threats.

- Migration Office 365

- Fusion of 2 Data bases to 1

- Medical applications experience

• Conducted regular maintenance on computer systems, ensuring optimal operation and minimizing downtime.
• Promoted a culture of continuous improvement by proactively identifying opportunities for process optimization within the IT environment.
• Serviced existing accounts, obtained project orders and established new accounts by planning and organizing daily work schedule.
• Managed inventory of hardware components, maintaining sufficient stock levels for critical replacements or repairs as needed.
• Assisted in the migration of data from legacy systems to new platforms, ensuring seamless integration and minimal disruption to users.

• Optimized system functionality by troubleshooting and resolving complex technical issues.
• Ensured seamless communication during critical missions by providing real-time support to military personnel in the field.
• Reduced downtime by swiftly diagnosing and repairing faulty equipment components.