Frédéric Crespini
Beyne-Heusay
Summary
I began my career as a Nurse dialyze and emergency for six years.
In my current job, I work as an applications specialist. In parallel, I'm learning all the details and skills needed to become an account manager with my colleague (account manager), with the aim of moving up to the position of account manager. Adept at delivering process improvements that increase efficiencies and performance. Organized and articulate with excellent troubleshooting abilities.
Overview
7
7
years of professional experience
Work History
Application Specialist Dialyse
Eurocept/Klinerva
07.2023 - Current
- Increased customer satisfaction ratings through prompt resolution of technical issues via phone, email, or onsite assistance.
- Tested troubleshooting methods and documented resolutions for inclusion in knowledge base for support team use.
- Tested functional compliance of company products.
- Grow our customer base by visiting different customers to show them our products and demonstrate their advantages.
- Responded to calls for tender and fill the tenders
- Managed approximately 140 patient in home dialyse for 30 hospiatl in belgium.
Nurse
Sint Nikolaus Hospital
04.2022 - 07.2023
- worked in the emergency department and in the dialysis department (half time/half time week)
- Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
- Documented nursing services provided and uploaded to comprehensive tracking systems for health records and billing.
- Improved patient satisfaction ratings by delivering compassionate and personalized care.
Nurse
Bois De L'abbaye Hospital
07.2017 - 04.2022
- Participated in development of guidelines for dialysis care.
- Implemented infection control measures that significantly reduced hospital-acquired infections.
- Educated family members and caregivers on patient care instructions.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Mentored new nursing staff members, fostering teamwork and improving unit efficiency.
- Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
- Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
- Followed proper procedure for installation and removal of catheters, IVs, and PIC lines.
- Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
Education
High School Diploma -
Haute École De La Province De Liège
Liège07.2017
CESS - Mathematics And Science High Level
Institut Sainte-Julienne
Fleron, Belgium06.2013
Skills
- Business Analysis
- Cross-Functional Collaboration
- Incident Management
- Applications Development
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
English
Advanced (C1)
Dutch
Beginner (A1)
German
Beginner (A1)
Italian
Beginner (A1)
French
Bilingual or Proficient (C2)
Software
Microsoft Excel
Microsoft word
Microsoft power point
Timeline
Application Specialist Dialyse
Eurocept/Klinerva
07.2023 - Current
Nurse
Sint Nikolaus Hospital
04.2022 - 07.2023
Nurse
Bois De L'abbaye Hospital
07.2017 - 04.2022
High School Diploma -
Haute École De La Province De Liège
CESS - Mathematics And Science High Level
Institut Sainte-Julienne
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