Francisco Martinez
Westmalle
Summary
I have strong experience on inside sales and e-commerce positions in various companies. With my fluent language and communication skills, I am targeting an inside sales job focused on business activities with Spain and South-America. I am a fast learner and willing to invest in building my business skills.
Overview
10
10
years of professional experience
Work History
Mechanical Assistant
Donckers Malle Bvba
2022.10 - Current
- Bringing solutions to the customers through the analysis of their tires or/and car. Solving problems related with punctures, balancing, lights and batteries.
- During the winter and summer period we are focused on the tire switch (winter-summer, summer-winter)
Digital Entrepreneur
Self Employed Web
2019.08 - Current
- I've started a digital business that distributes phone accessories through digital platforms like Amazon. Thanks to the Coronavirus pandemic, we grew up really fast and we were able to reach all the states from Mexico.
- Managing the customer service , invoicing, import process and customs.
E-Commerce Manager
Sondcard Corporation S.A. De C.V.
2017.01 - 2019.06
- Established a strong distribution channel for the products that Sondcard imported from South Korea. We could reach every part of Mexico thanks to our main 2 online stores.
- Analyzed sales trends, identifying opportunities for growth and proactively addressing underperforming categories or products.
- Coordinated closely with customer service representatives to address inquiries promptly and effectively resolve issues related to online purchases.
Sales Representative
Sondcard Corporation S.A. De C.V.
2014.09 - 2017.01
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
Education
Bachelor of Science - Digital Music Production
ITESM CEM
Mexico City06.2020
Skills
- Machine Operation
- Adaptability to Change
- Continuous Improvement Mindset
- Fast Learner
- Problem Solver
- Digital tools
Software
- Microsoft Office Suite
- Adobe Suite
Hobbies
- Singing
- Playing football
- Videogames
- Going to concerts
Languages
Dutch
Intermediate (B1)
English
Advanced (C1)
Spanish
Bilingual or Proficient (C2)
Timeline
Mechanical Assistant
Donckers Malle Bvba
2022.10 - Current
Digital Entrepreneur
Self Employed Web
2019.08 - Current
E-Commerce Manager
Sondcard Corporation S.A. De C.V.
2017.01 - 2019.06
Sales Representative
Sondcard Corporation S.A. De C.V.
2014.09 - 2017.01
Bachelor of Science - Digital Music Production
ITESM CEM
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