Firdaus Acherkouk Regragui
Kapellen
Summary
Reliable Skydive Emp with experience managing front desk operations and offering general office support. Detail-oriented specialist with background coordinating scheduling and record-keeping. Efficient typing and transcription skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Administrative Secretary
Skydive Empuriabrava
05.2022 - 11.2022
- Streamlined office processes by implementing efficient filing and organizational systems.
- Enhanced communication between departments by regularly updating contact directories and facilitating meetings.
- Contributed to a positive work environment with exceptional interpersonal skills and the ability to adapt to various personalities.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Paid attention to detail while completing assignments.
Real Estate Administrative Assistant
Immo Prestige
03.2022 - 05.2022
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Enhanced client satisfaction by providing exceptional customer service and timely responses to inquiries.
- Supported agents in closing deals successfully with thorough documentation and contract management.
- Facilitated smooth transactions by managing communication between clients, agents.
- Coordinated appointments to show marketed properties.
- Performed research to collect and record industry data.
Supermarket Cashier
Lidl
07.2020 - 09.2021
- Enhanced customer satisfaction by providing efficient and accurate cashiering services.
- Reduced wait times for customers through swift transaction processing and multitasking abilities.
- Maintained a clean, organized, and well-stocked checkout area for optimal functionality.
- Assisted customers with bagging groceries, carrying items to their vehicles, and other requests as needed.
- Handled cash, credit card, and check transactions with accuracy to ensure balanced cash drawers at the end of each shift.
- Resolved customer complaints and concerns in a professional manner, ensuring repeat business from satisfied customers.
- Operated cash register to accurately process and record customer payments.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Removed trash, swept, and mopped floors for professional appearance.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
Assistant Administrative Practice
Global Immobilier
10.2019 - 03.2020
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Paid attention to detail while completing assignments.
Education
Bachelor of Administrative Studies - Administrative Assistance And Secretarial Science
Ins Cap Norfeu
Roses06.2020
Skills
- Expense Reporting
- Document Preparation
- Travel Arrangements
- Social Media Management
- Email Management
- Attention to Detail
- Team Collaboration
- Administrative Support
- Calendar Management
- Client Relations
Certification
- CAP - Certified Administrative Professional
Languages
Spanish
Bilingual or Proficient (C2)
Arabic
Bilingual or Proficient (C2)
Catalan
Bilingual or Proficient (C2)
English
Intermediate (B1)
Timeline
Assistant Administrative Secretary
Skydive Empuriabrava
05.2022 - 11.2022
Real Estate Administrative Assistant
Immo Prestige
03.2022 - 05.2022
Supermarket Cashier
Lidl
07.2020 - 09.2021
Assistant Administrative Practice
Global Immobilier
10.2019 - 03.2020
Bachelor of Administrative Studies - Administrative Assistance And Secretarial Science
Ins Cap Norfeu
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