Firass El Heilani
Bruxelles (Forest)
Summary
"My goal is to connect people and enable communication by implementing reliable solutions for connectivity, security, and monitoring. I strive to establish high-performance infrastructure while providing robust support, assistance, and security to clients."
Overview
3
3
years of professional experience
1
1
Certification
Work History
Support Engineer
TICTOPIA
Bruxelles
12.2015 - 12.2017
- Support for endpoint devices
- Network support
- Support for Windows or Linux operating systems on endpoint systems
- Training
Network Engineer
BNP Paribas Fortis
Bruxelles
02.2017 - 08.2018
- Configure the layer 2 and layer 3 Cisco devices, including switches and routers.
- Monitored network performance and troubleshooted any issues that arose.
- Provided technical support to users experiencing difficulties with their networks.
- Configured network equipment for installations, performed lifecycle refreshes and performed post-installation testing for turnkey services.
- Replaced faulty or damaged network hardware components to improve performance.
- Implement the security at the firewall level after obtaining approval.
WAN & SECURITY ENGINEER
WIN.SA
Namur
09.2018 - Actuel
- Handling incidents, severity escalation/technical calls (L2: advanced technical support, security, datacenter, LAN, MPLS,VRF,Cloud ), supporting clients according to our configuration standards (WAN and security).
- Analyzed system logs to identify malicious behavior or attempts at unauthorized access.
- Audited networks and security systems to identify vulnerabilities.
- Ensuring technical coordination with clients and internal teams.
- Updating technical documentation and technical files related to client requirements.
- Implementing all security solutions (firewalls, VPNs, IPS,Protect Endpoint)
- Designing architectures and technical solutions for client LANs, WANs, and security needs.
Education
Bachelor of Telecommunictaion - Electronic And Telecommunications Engineering
Damascus University
Damascus01-2015
Skills
- WAN SOLUTION ( Routing BGP, OSPF,QOS, SD-WAN ,MPLS , VRF)
- CISCO-Meraki (Switching, WIFI)
- Software & Hardware upgrade
- Cisco Routeur Debugging
- Security Fortinet product ( Fortigate , Fortianalyzer , FortiEMS , Fortimanager
A - Fortigate (SSL-VPN, IPSEC TUNNEL, Configuration of security profiles, Integration of LDAP or RADIUS, occasional upgrades and migrations to other sites)
B - FortiAnalyzer (Reporting, analysis, and implementation)
C - FortiEMS (Implementation, profile creation, and profile policies)
D - FortiManager (Creation of a centralized management center for all Fortigate devices to streamline configurations and ensure global consistency)
- Fortinet Debugging
- Switching (CISCO, HP Aruba)
Certification
- CCNA (07/2014 - 03/2024)
- Fortinet Network Security Expert Level 4: Certified Professional (10/2019 - 05/2023)
- Fortinet Network Security Expert Level 7: Certified Architect (05/2021 - 05/2023)
- Fortinet Network Security Expert Level 6: Certified Specialist (12/2020 - 12/2022)
- CCNP Switching (01/2017 - 01/2020)
- Fortinet Network Security Expert Level 5: Certified Specialist (01/2024 - 01/2026)
Additional Information
Natation ; GYM ; Voyage
Languages
Arabic
First Language
French
Advanced (C1)
C1
English
Upper Intermediate (B2)
B2
Timeline
WAN & SECURITY ENGINEER
WIN.SA
09.2018 - Actuel
Network Engineer
BNP Paribas Fortis
02.2017 - 08.2018
Support Engineer
TICTOPIA
12.2015 - 12.2017
Bachelor of Telecommunictaion - Electronic And Telecommunications Engineering
Damascus University
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