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PROFESSIONAL SALES MANAGER
Dynamic and results focused sales professional with consistent success in sales, customer retention, business growth and relationship development. Ethical and professional with high integrity and focus on team wins, quickly developing trust between clients and teammates. Outstanding communicator with strong written, verbal and presenting skills, cultivating a positive inclusive work environment. Creative and proactive problem-solver, using innovative, customized methods to increase customer satisfaction generating revenue. Consistently recognized as top performer ; including Receiving Top Performer Award for Mid Market Outbound Sales Manager; for two consecutive quarters. Established strong relationships with a diverse portfolio of high-value clients, resulting in 20% increase in client retention. Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.

Dynamic, technologically-savvy and ambitious Sales leader with more than 15 years of sales experience in a fast-paced call center environment. Devoted to maximizing customer satisfaction and company growth with exceptional service and support. Recognized for extraordinary customer service, swift issue resolution and exceeding all established metrics. Gifted at working with all types of personalities. Drives growth continuously with forward-thinking approach and tenacious pursuit of sales closings. Efficient in several software platforms including Salesforce. Looking for a new opportunity where hard work and dedication will be highly valued.

Results-driven outbound sales and business development leader with 20+ years of experience driving revenue growth, leading high-performing teams and building long-term client relationships. Proven success in outbound strategy, new business development and account growth across technology and services. Skilled in KPI management, sales process optimization and CRM implementation (HubSpot, Salesforce). Known for coaching and developing teams, improving conversion rates and consistently exceeding sales targets.

Highly skilled Lead Representative with a solid background in handling customer inquiries and resolving product or service issues. Strong communication skills, leadership abilities, and problem-solving capabilities have been key assets in managing teams effectively. Previous roles have shown significant improvement in customer satisfaction ratings and team productivity.
Passionate and professional Representative leads outreach efforts, strategic direction and day-to-day function management. Proven talent at building relationships and influencing others to gain support and commitment. Excellent presentation and communication skills and comfort working in fast-paced environment.
Strategic professional in business operations known for high productivity and efficiency in task completion. Specialize in process optimization, project management, and data analysis, ensuring streamlined workflows and enhanced operational efficacy. Excel in communication, problem-solving, and leadership, leveraging these soft skills to drive team success and achieve organizational goals.

Fethia Aïad

Profielschets

Overzicht

Werkervaring

Teamleader Outbound Sales

Business Development Manager - BeLux & France

International Business Consultant

International Research Consultant

Visiting Researcher

Owner & Developmental Disability Consultant

Opleidingen

PhD - Social Psychology

Inter-university certificate - Management

Master - Cognitive Psychology

Bachelor - Psychology in Language Development & Pathologies

Vaardigheden

LANGUAGES

Tijdlijn

Teamleader Outbound Sales

Business Development Manager - BeLux & France

International Business Consultant

International Research Consultant

Visiting Researcher

PhD - Social Psychology

Inter-university certificate - Management

Master - Cognitive Psychology

Owner & Developmental Disability Consultant

Bachelor - Psychology in Language Development & Pathologies

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