Summary
Overview
Work History
Education
Skills
Languages
Hobbies
Timeline
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Femke De Souter

Femke De Souter

Business Manager Sales & Marketing

Summary

Results-driven Sales Leader with over 10 years of experience, known for a proven track record of increasing market share and revenue KPIs through effective coaching and talent acquisition. Strategic and analytical, with a keen ability to solve problems, structure processes, and optimize efficiency in operations beyond a sales and marketing organization. Expert in guiding and developing high-performing teams, building a collaborative culture that enhances performance and ensures organizational success.

Overview

11
11
years of professional experience

Work History

Sales Manager

Google Customer Solutions
12.2022 - Current

Leading a dynamic team in the BNLX market, driving sales impact of around €100 million/year. The primary objective is to assist customers in achieving incremental growth through tailored advertising solutions, whether it pertains to revenue, profitability, or (international) expansion.

  • Increasing sales revenue by developing and implementing effective sales strategies.
  • Providing leadership, training and coaching for a high performing sales team, fostering professional development and career growth including recruitment and retaining high and ambitious sales talent.
  • Developing efficient workflows within the Google network to optimize sales performance by leading efficiency enhancing projects.
  • Leading projects to improve cluster-wide collaboration, streamline communication, and enhance recruitment processes as hiring POC for Northern Europe.

Sales Manager

Toyota Material Handling
07.2019 - 12.2022

Led and managed 7 National and Regional Key Account Managers and Inside Sales, overseeing business development for logistic solutions (automation and integrated solutions) and account management for distributors, achieving annual sales results of over €30 million.

  • Managed recruiting, training, objectives setting, coaching, and performance monitoring of a regional sales team to achieve sales targets for both the Key Account and SME segments.
  • Designed and implemented business roadmaps to expand the customer base and ensure strong market presence.
  • Directed business control and steering activities, including target setting, budgeting, monthly forecasting, data analysis, and planning.
  • Identified emerging markets and shifts, and created a strategic S&M plan 'H2 as a service' for hydrogen as new fueling technology for intralogistics.

National Key Account Manager, BDM

Toyota Material Handling
04.2016 - 07.2019

Business Development of new Key Account potential. Managed a portfolio with an annual turnover of €4 million.

  • Executed sales strategies to acquire new multinational customers, expand market share and increase revenue.
  • Identified potential customer needs, qualified their interest and viability, and built relationships to drive sales.
  • Developed a detailed understanding of the customer environment, frameworks, competitor landscape, and internal politics to identify common growth opportunities.

Regional Sales Representative

Toyota Material Handling
01.2014 - 03.2016

Increased sales in East-Flanders through on-site surveys and creating customized offers, product demonstrations, and new client acquisition. This strategy led to higher customer engagement and satisfaction, doubling regional sales both in revenue and market share over two years.

Management Trainee

Katoen Natie
09.2013 - 12.2013

Developed problem-solving abilities and solutions through hands-on experience with real-life business scenarios.

Education

Certification - AI: Implications For Business Strategy

MIT Sloan School of Management
Massachusetts, USA
04.2001 -

MBA -

Vlerick Business School
Brussels, Belgium
04.2001 -

Certification - Executive Development Immersion Program

Singapore Management University
Singapore
04.2001 -

Certification - Silicon Valley Entrepreneurship & Innovation

University of California, Berkeley
California, USA
04.2001 -

Master of Science - Logistics Management & Maritime Sciences

University of Antwerp
Antwerp, Belgium
04.2001 -

Certification - Summerschool: The Business Environment in China

Beijing Foreign Studies University
Beijing, China
04.2001 -

Master of Science - Applied Economic Sciences

University of Antwerp
Antwerp, Belgium
04.2001 -

Skills

    Goals and performance Management

    Sales strategy development and planning

    Data Driven Coaching & Training

    Business Consultancy

Languages

Dutch
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
French
Intermediate (B1)
German
Intermediate (B1)
Spanish
Beginner (A1)

Hobbies

Muay Thai, Traveling, Modern Art Enthusiast

Timeline

Sales Manager

Google Customer Solutions
12.2022 - Current

Sales Manager

Toyota Material Handling
07.2019 - 12.2022

National Key Account Manager, BDM

Toyota Material Handling
04.2016 - 07.2019

Regional Sales Representative

Toyota Material Handling
01.2014 - 03.2016

Management Trainee

Katoen Natie
09.2013 - 12.2013

Certification - AI: Implications For Business Strategy

MIT Sloan School of Management
04.2001 -

MBA -

Vlerick Business School
04.2001 -

Certification - Executive Development Immersion Program

Singapore Management University
04.2001 -

Certification - Silicon Valley Entrepreneurship & Innovation

University of California, Berkeley
04.2001 -

Master of Science - Logistics Management & Maritime Sciences

University of Antwerp
04.2001 -

Certification - Summerschool: The Business Environment in China

Beijing Foreign Studies University
04.2001 -

Master of Science - Applied Economic Sciences

University of Antwerp
04.2001 -
Femke De SouterBusiness Manager Sales & Marketing