FEKA FRANKLIN TEH
Aarschot
Summary
Dynamic leader with a proven track record at Abo Factory, enhancing customer satisfaction and team performance. Expert in vendor relationship management and sales process optimization, demonstrated through strategic project management and effective problem-solving. Skilled in SAP, fostering teamwork and collaboration to exceed operational goals.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
9
9
years of professional experience
Work History
Warehouse Order Picker
TOYOTA
2021.09 - Current
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Collaborated with team members to achieve daily order fulfillment targets, contributing to overall warehouse productivity.
- Contributed to warehouse cleanliness by regularly disposing of waste materials and maintaining orderly workstations.
- Printed labels, packaged boxes, and loaded into outbound containers.
Receiver
Volvo Truck Katoen Natie
2020.06 - 2021.09
- Kept work areas clean, safe, and organized.
- Maintained a clean and organized receiving area, enhancing workflow and productivity.
- Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
- Unloaded pallets and deliveries and organized products in warehouse.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Enhanced warehouse organization by categorizing items according to size, weight, or type for efficient storage and retrieval processes.
Purchasing Assistant
Bleckmann Fashion & Lifestyle Logistics
2020.01 - 2020.06
- Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
- Maintained accurate records of purchases, pricing, and documentation for audit purposes.
- Established and managed supplier and vendor relationships.
- Verified receipt of items by comparing items received to items ordered and resolved shipment order errors with suppliers.
- Maintained complete documentation and records of all purchasing activities.
- Oversaw supplier related activities and monitored supplier performances.
Call Center Team Leader
Abo Factory
2017.11 - 2019.05
- Collaborated with other departments to resolve complex customer issues, ensuring overall company success and client satisfaction.
- Partnered with management on strategic initiatives aimed at enhancing overall business effectiveness through improved customer engagement and team performance.
- Requested team member feedback regarding existing operations and analyzed findings to improve policies and procedures.
- Served as an escalation point for challenging customer situations, resolving conflicts professionally while preserving strong client relationships.
Team Leader, Sales Operations
BESTTEX
2016.11 - 2017.10
- Reduced employee turnover by recognizing top performers and creating tailored development plans for underperformers.
- Streamlined sales processes to improve efficiency and productivity within the team.
- Enhanced customer satisfaction through proactive problem-solving and consistent followup.
- Implemented data-driven forecasting methods, improving accuracy and informing strategic decisionmaking.
- Analyzed sales data to identify trends, opportunities, and potential risks in order to inform future strategy adjustments.
Safety Coordinator
UNICS PLC
2016.01 - 2016.08
- Inspected worksites, practices, and gear for compliance with established safety standards.
- Recognized, documented, and advised on removal of hazards.
- Provided ongoing support and resources to supervisors in managing safety performance within their departments, fostering a culture of accountability among leadership.
- Gathered information, prepared reports, and drafted correspondence related to cases.
- Investigated accidents and hazardous incidents to determine cause and made recommendations for corrective action.
Education
Associate of Applied Science - Purchasing Management
Alison Education Plaform
Ireland12.2023
Associate of Science - Big Data Mining
Asean Online Education
IRELAND04.2023
Associate of Applied Science - Business Administration And Management
Vilnius University
Vilnius Lithuania06.2020
Associate of Applied Science - Banking And Finance
Siantou Higher Institute
Yaounde Cameroon06.2016
High School Diploma -
College Polyvalent
Yaounde Cameroon06.2014
High School Diploma -
GBHS - SANTA
Bamenda Cameroon06.2012
Skills
Shipment Preparation
Order Picking
Product Inspection
Sales experience
Team motivation
Sales process optimization
Vendor Relationship Management
SAP Experience
Project Management
Teamwork and Collaboration
Problem-Solving
Languages
English
Bilingual or Proficient (C2)
French
Bilingual or Proficient (C2)
Dutch
Beginner (A1)
Timeline
Warehouse Order Picker
TOYOTA
2021.09 - Current
Receiver
Volvo Truck Katoen Natie
2020.06 - 2021.09
Purchasing Assistant
Bleckmann Fashion & Lifestyle Logistics
2020.01 - 2020.06
Call Center Team Leader
Abo Factory
2017.11 - 2019.05
Team Leader, Sales Operations
BESTTEX
2016.11 - 2017.10
Safety Coordinator
UNICS PLC
2016.01 - 2016.08
Associate of Applied Science - Purchasing Management
Alison Education Plaform
Associate of Science - Big Data Mining
Asean Online Education
Associate of Applied Science - Business Administration And Management
Vilnius University
Associate of Applied Science - Banking And Finance
Siantou Higher Institute
High School Diploma -
College Polyvalent
High School Diploma -
GBHS - SANTA
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