Feike Duin
Lanaken
Summary
Dynamic Restaurant Operations Manager with extensive experience at la Butte aux Boix, excelling in operational management and staff training. Proven track record in menu planning and event organization, ensuring exceptional customer service and food safety compliance. Adept at enhancing dining experiences while leading teams to achieve high standards of excellence.And a lot of experience with leading a restaurant, private dining and fine dining.
Overview
17
17
years of professional experience
Work History
Restaurant Operations Manager
la Butte aux Boix
Neerharen
03.2021 - Current
- Company Overview: 5-star superior hotel and restaurant
- 2 days a week maître with Ralf Beerendsen
- 2-star Michelin Restaurant
- Banqueting operational manager
- 5-star superior hotel and restaurant
- Developed operational policies and procedures for daily restaurant operations.
Maître D'Hôtel
Hilton DoubleTree
Sittard
01.2024 - 01.2025
- Company Overview: 4-star hotel.
- Training staff in the kitchen and restaurant.
- 4-star hotel.
- Checked menus regularly to make sure they are up-to-date with current offerings.
- Delegated work to staff, setting priorities and goals.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
Maître
Restaurant CINQ
Maastricht
03.2019 - 02.2021
- Monitored dining area to assess server capacity and estimate wait times.
- Ensured compliance with all food safety regulations and sanitation standards.
- Prepared employee schedules to maintain appropriate staffing levels during peak periods.
- Attended to guests needs in a timely manner, ensuring satisfaction throughout their dining experience.
Consultancy and Restaurant Manager
Slavante
Maastricht
07.2018 - 02.2019
- Training staff in both service and kitchen
- Organizing events and evening parties
Restaurant Manager
Restaurant La Casona
Chihuahua
01.2014 - 07.2018
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Prepared employee schedules to maintain appropriate staffing levels during peak periods.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
F&B Manager
Hotel Grand Polanco
Mexico City
01.2010 - 01.2014
- Company Overview: 5-star hotel
- 5-star hotel
- Designed exceptional menus, purchased superior goods, continuously improved and modernized operations and liaised between guests, service staff and kitchen.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Resolved customer complaints in a timely manner.
Kitchen En Service
Restaurant EL Cardenal
Mexico City
01.2008 - 01.2010
- Cleaned tables and chairs to prepare dining area for next customers.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Took orders from customers accurately and in a timely manner.
- Prepared checks, itemizing total meal costs and taxes.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Education
Diploma - Wine Expert SDEN 4
De Wijnschool
Nijkerk01.2015
Associate of Applied Business - HBO Hotelmanagement
Swiss School of Tourism
Rotterdam01.2009
Graduated in Business Economics - Business Administration
Hanze University of Applied Sciences
Groningen01.1998
Senior general secondary education and pre university education -
01.1987
Skills
- Operational management
- Staff training
- Menu planning
- Event organization
- Customer service
- Food safety compliance
Children
- 7
- 10
Languages
- Dutch
- English
- German
- Spanish
- French
Additional Information
True, I hope you will invite me to present my motivation. I find it important to work for a company where you have a good feeling., Excellent, including knowledge of wines (SDEN level 4)
Personal Information
- Age: 59
- Marital Status: Married
Timeline
Maître D'Hôtel
Hilton DoubleTree
01.2024 - 01.2025
Restaurant Operations Manager
la Butte aux Boix
03.2021 - Current
Maître
Restaurant CINQ
03.2019 - 02.2021
Consultancy and Restaurant Manager
Slavante
07.2018 - 02.2019
Restaurant Manager
Restaurant La Casona
01.2014 - 07.2018
F&B Manager
Hotel Grand Polanco
01.2010 - 01.2014
Kitchen En Service
Restaurant EL Cardenal
01.2008 - 01.2010
Diploma - Wine Expert SDEN 4
De Wijnschool
Associate of Applied Business - HBO Hotelmanagement
Swiss School of Tourism
Graduated in Business Economics - Business Administration
Hanze University of Applied Sciences
Senior general secondary education and pre university education -
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