Fangfang Liu
Borsbeek
Summary
Customer-oriented Sales Administrator with extensive six-years background dealing with customer requests and providing quotations, stock availability and delivery date information. Experienced in resolving customer disputes and processing sales orders. Expertise in CRM software and MS Office, a good understanding of sales performance metrics, and the ability to present sales figures accurately.
Overview
9
9
years of professional experience
Work History
Sales Administrator
Supermicro Computer BV
01.2016 - 05.2021
- Assisted three sales managers with more than fifteen accounts, with daily tasks of processing orders, monitoring inventory, and following up on ETA / ETD with purchasers
- Boosted sales revenue by efficiently processing orders and coordinating with the sales team on customer requirements.
- Assisted the supervisor with sales quarterly plan/pipeline, trip report and weekly report
- Worked to address all customer's inquiries such as quotations, shipment schedules, product availability and pricing in a timely and effective manner
- Facilitated communication between the sales team and other departments, fostering a collaborative work environment conducive to achieving company goals.
Sales Coordinator
Huadelai Travel Group
06.2012 - 07.2013
- Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments
- Maintain the relationship with all the departments of the hotel and offered all the information to the colleagues involved
- Organizing sales promotional campaigns
Education
Master of Science - Facility Management
University Of Greenwich
11.2015
Bachelor of Science - Tourism And Leisure Management
Saxion University Of Applied Sciences
06.2012
Skills
- Multitasking skills
- Time management
- Teamwork
- Order management
- Attention to Detail
- Sales Support
Languages
Chinese (Mandarin)
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Dutch
Intermediate (B1)
Timeline
Sales Administrator
Supermicro Computer BV
01.2016 - 05.2021
Sales Coordinator
Huadelai Travel Group
06.2012 - 07.2013
Master of Science - Facility Management
University Of Greenwich
Bachelor of Science - Tourism And Leisure Management
Saxion University Of Applied Sciences
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