Hi, I’m
Eva Nijst
Oostende
Summary
Proficient in customer service with a focus on efficient issue resolution. History of increasing client satisfaction through innovative solutions. Excellent interpersonal skills enable effective communication and concern management. Dedicated to fostering positive customer experiences and outcomes.
Overview
8
years of professional experience
6
Certificate
Work History
Group FMiddelkerke
Cleaner
07.2020 - 12.2024
Job overview
- Executed cleaning operations for holiday homes at Group F Cleaning.
Maintained cleanliness and hygiene standards at holiday homes in Zeegalm.
Ensured timely turnover of holiday homes to meet guests' expectations.
BershkaOostende
Stages
04.2019 - 07.2019
Job overview
- Targeted training and coaching for the labor market at BERSHKA.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Bruges LorenzoBrugge
Cleaner Helper
01.2015 - 12.2015
Job overview
- Mainly cleaning tasks.
- Cleaned building floors by sweeping, mopping or vacuuming.
The Light HouseOostende
Saleswoman
01.2009 - 03.2009
Job overview
- Engaged customers through effective verbal communication to identify needs and requirements.
- Greeted customers and provided product information.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Managed inventory by hanging clothing back in store.
- Operated cash register efficiently during transactions.
Hotel AngelNieuwpoort
Chambermaid
09.2008 - 12.2008
Job overview
- Completed cleaning tasks including dusting and window washing.
Organized and maintained rooms and bathrooms for guest readiness.
Prepared beds to ensure a welcoming environment for guests.
Executed thorough cleaning of rooms for optimal presentation.
Vero ModaOostende
Saleswoman
04.2008 - 05.2008
Job overview
- Resorted clothing and returned items to store displays.
Cleaned store areas to maintain organized environment.
Managed stock by hanging clothing items properly on racks.
New Disk Minsk
Video Library, Sales and Telephony
01.2005 - 12.2007
Job overview
- Managed videotheek operations, focusing on sales and customer service excellence.
Oversaw telephony services to enhance communication efficiency.
Executed strategic sales initiatives in compliance with E.U. regulations.
Collaborated with international partners to expand market reach in Belarus. - Completed day-to-day duties accurately and efficiently.
- Recognized by management for providing exceptional customer service.
- Updated and maintained databases with current information.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Managed inventory and supplies to ensure materials were available when needed.
- Assisted with customer requests and answered questions to improve satisfaction.
Education
Starter Lab Entrepreneur StarterRoeselare
from Entrepreneurial Studies
01-2024
Emino VzwOnline
from Coaching For The Labor Market
01-2019
TKO CVO OostendeOostende
3rd Degree from ICT And Administration
01-2018
CVO The Evening SchoolOostende
NT2 from Complete Offer Followed
01-2015
VDABOnline
Starting Your Own Business
01.2014
De SomHasselt
Social Orientation Course
01-2008
School No 44Minsk
High School Diploma
Skills
- Analytical thinking
- Social skills
- Sense of responsibility
- Teamwork and independence
- Multitasking
- Eager to learn
- Adaptability
Certification
- Certificate Additional general education
Partial certificate AAV Organization and cooperation M
Partial certificate AAV Dutch M2
Partial certificate AAV Modern Foreign Languages
M4
Partial certificate E-services
Certificate ICT and Administration
Partial certificate Integrating content
Partial certificate AAV Sciences M
Partial certificate AAV Mathematics M2
Partial certificate Automating functions
Partial certificate AAV Culture M
Partial certificate AAV Mathematics M1
Partial certificate AAV Modern Foreign Languages M3 - Partial certificate AAV Dutch M1
- Partial certificate AAV Maatschappij M
Partial certificate Developing content together
Partial certificate Processing numerical data
Partial certificate Managing data
Partial certificate Processing texts - Partial certificate AAV, Information and Communication Technology, M2; Partial certificate AAV, Modern Foreign Languages, M2; Partial certificate AAV, Information and Communication Technology, M1
- Partial certificate AAV Mathematics basic
Partial certificate AAV Dutch Basic
Partial certificate Content presentation
Partial certificate E-planning and information management
Partial certificate Organizing and managing files offline and online - Partial certificate Creating simple content
Partial certificate AAV Society, Culture and Cooperation M
Partial certificate AAV Modern Foreign Language
M1
Partial certificate AAV Information and communication technology M3
Languages
Russian
First Language
English
Proficient (C2)
C2
Dutch
Upper Intermediate (B2)
B2
Timeline
Cleaner
Group F
07.2020 - 12.2024
Stages
Bershka
04.2019 - 07.2019
Cleaner Helper
Bruges Lorenzo
01.2015 - 12.2015
Saleswoman
The Light House
01.2009 - 03.2009
Chambermaid
Hotel Angel
09.2008 - 12.2008
Saleswoman
Vero Moda
04.2008 - 05.2008
Video Library, Sales and Telephony
New Disk
01.2005 - 12.2007
Starter Lab Entrepreneur Starter
from Entrepreneurial Studies
Emino Vzw
from Coaching For The Labor Market
TKO CVO Oostende
3rd Degree from ICT And Administration
CVO The Evening School
NT2 from Complete Offer Followed
VDAB
Starting Your Own Business
De Som
Social Orientation Course
School No 44
High School Diploma
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations
- As a passionate writer and self-taught criminologist, I actively pursue online courses on Alison.
- I possess skills in video editing.
- I am constantly passionate about exploring mythology further.
- I'm a skincare enthusiast and I have a solid understanding of makeup.
- I am interested in social media and trends.
Transportation
B, not in possession of a car
Personal Information
Date of Birth: 06/21/89
Home address
Koolmeestraat 37
8400 Oostende
Transportation
B, not in possession of a car
Work Preference
Work Type
Part TimeWork Location
RemoteOn-SiteImportant To Me
Career advancementWork-life balanceFlexible work hoursWork from home option4-day work week401k matchSimilar Profiles
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