HEAD OF TECHNICAL SERVICES
- CribMaster is an industrial software located in Brussels (European Head Quarter). CribMaster is the market global leader in inventory and asset management solutions. The company offers different kind of customized IT Solutions for industrial companies in vending & RFID technologies (databases, webservice, interfaces and integration of systems,…).
- Manage, coach & develop a team of 9 Technical IT Representative.
- Capture customers requirements in close collaboration with Sales team.
- Review & collect customer functional processes and define aligned roadmap for next functionalities.
- Lead Product Development approach by ensuring consolidation of software enhancements & bug fixes.
- Contribute to beta testing, UAT and validation of new releases.
- Work in collaboration with production, customer service & other functional departments.
- Continuous improvements & transition of technical services following ITIL principles.
- Ensure the follow-up of general Technical Services operations (Professional Services & consulting / Technical Support Engineers / Education & training / Product R&D).
- CribMaster is an industrial software located in Brussels (European Head Quarter). CribMaster is the market global leader in inventory and asset management solutions. The company offers different kind of customized IT Solutions for industrial companies in vending & RFID technologies (databases, webservice, interfaces and integration of systems,…).

