Emmy Dobbelaere
Veurne,VWV
Summary
I have work experience in sales, leadership and customer service whilst on the other hand studying for a degree as a counselor.
While still being a student in Belgium for a minor degree, I would love to have an online job as: a creative, marketing, assistant, translator, etc.
I have proven to be driven, creative, open-minded, understanding and flexible.
Overview
2
2
years of professional experience
Work History
Store Assistant
La Zinga
03.2022 - 03.2023
- Increased store efficiency by maintaining accurate inventory records and restocking merchandise as needed.
- Resolved customer complaints professionally, turning negative experiences into positive outcomes.
- Enhanced store appearance by creating visually appealing displays, ensuring cleanliness, and organizing products for easy accessibility.
- Assisted with inventory control measures such as cycle counts, physical inventories, and reconciling discrepancies in stock records.
- Remained calm and composed in tense situations involving angry or upset customers.
- Facilitated smooth transactions at the cash register, processing payments accurately and efficiently.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Optimized sales floor layout by rearranging merchandise based on seasonal trends or corporate directives.
Store Manager
Anna & Julia
09.2020 - 12.2021
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
Education
Associate of Applied Science - Orthopediatric Councelling
Howest University of Applied Sciences
Bruges, Belgium02.2026
High School Diploma -
Annuntiata Instituut
Veurne, Belgium06.2017
Skills
- Customer Assistance
- Customer Service
- Store maintenance
- Team Collaboration
- Multicultural Competence
- Empathy Development
- Self-awareness
- Motivational Techniques
- Counseling techniques
- Behavioral Interventions
- Patient Intake
- Individualized counseling
Timeline
Store Assistant
La Zinga
03.2022 - 03.2023
Store Manager
Anna & Julia
09.2020 - 12.2021
Associate of Applied Science - Orthopediatric Councelling
Howest University of Applied Sciences
High School Diploma -
Annuntiata Instituut
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