Emad Alesseh

• As Assistant Team Lead, I contribute to the strategic coordination of daily operations by supporting team development and ensuring task execution aligns with organizational goals. My responsibilities involve facilitating problem-solving initiatives, managing workflows via Jira Service Desk, and motivating team members to exceed performance expectations. I take pride in fostering a collaborative work environment through effective team building, leadership, and communication

In this role, I manage a broad range of administrative tasks supporting internal and external operations. From handling documentation in Microsoft Word/Excel to facilitating marketing efforts through inbound and outbound communication, I ensure accuracy and efficiency in every aspect of the work. Proficiency in Jira Service Desk also enables me to track and resolve service issues effectively.

Key Skills:

Microsoft Office (Excel, Word)

Jira Service Desk

Inbound & Outbound Marketing

Documentation & Data Entry