Eléonore Van Rijckevorsel
Brussels,BRU
Summary
Dynamic operations leader with a proven track record at Packimpex, driving exceptional customer experiences and aligning processes across Belgium and the Netherlands. Known for creativity and a results-driven approach, I excel in team engagement and budget optimization, fostering strong partnerships and innovative solutions to meet market needs.
Overview
26
26
years of professional experience
Work History
Director of Operations Belgium and Netherlands
Packimpex
02.2021 - Current
- Administrative and operational merge of Belgium entities (one being her former company) and set-up of the Netherlands entity
- Standards and process alignment, driven by exceptional customer experience
- Budget management and resource allocation to increase profitability and team engagement
- Lead a team of file and account managers, and external consultants
Founder and Managing Director
Bright Expats
12.2012 - 06.2023
- Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
- Established a successful business by identifying market needs and developing innovative solutions.
- Delivered exceptional customer service by addressing client concerns promptly and effectively resolving issues.
- Led the strategic planning process to define business goals and ensure alignment across all departments.
Junior Research Fellow
Globus, Tilburg University
03.2003 - 03.2005
- Performed scientific research on multiple projects.
- Maintained high levels of confidentiality to protect data quality and project research.
- Participated in professional development activities to stay abreast of advancements within the field of study.
Community Organizer
Foyer VZW
05.2001 - 08.2002
- Built strong bonds with local cultural organizations by respecting unique differences and specific societal norms.
- Coordinated and implemented numerous workshops and activities
Director's Assistant
European Commission, COST Secretariat
10.2000 - 04.2001
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Project Coordinator
Service Volontaire Européen
08.1999 - 08.2000
- Co-founding and fundraising
- PR, awareness and team building activities
- Successful implementation in one school, and support with scale out in more.
Education
Master of Arts - Roman Languages
Catholic University of Louvain La Neuve
Louvain-la-Neuve, Belgium06-1999
Skills
- Creativity
- People centric
- Result driven
- Autonomy and accountability
Languages
French
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Dutch
Bilingual or Proficient (C2)
Italian
Advanced (C1)
Timeline
Director of Operations Belgium and Netherlands
Packimpex
02.2021 - Current
Founder and Managing Director
Bright Expats
12.2012 - 06.2023
Junior Research Fellow
Globus, Tilburg University
03.2003 - 03.2005
Community Organizer
Foyer VZW
05.2001 - 08.2002
Director's Assistant
European Commission, COST Secretariat
10.2000 - 04.2001
Project Coordinator
Service Volontaire Européen
08.1999 - 08.2000
Master of Arts - Roman Languages
Catholic University of Louvain La Neuve
Similar Profiles
Sergey KanovichSergey Kanovich
Owner at Inter Vivos ConsultingOwner at Inter Vivos Consulting
Diogo VicenteDiogo Vicente
Client Service Representative at NVM Service ConstructionClient Service Representative at NVM Service Construction
ERIC CAMARGOERIC CAMARGO
IT Project Manager & Backend Software Developer at CactusSoftIT Project Manager & Backend Software Developer at CactusSoft