Elien Van Den Boek
Antwerpen
Summary
People person with a passion for HR. Skilled in talent acquisition, employee relations, and performance management. Excel at communication, leadership, and problem-solving to enhance organizational effectiveness. Committed to fostering inclusive workplace environments and driving HR initiatives that support business objectives.
Overview
9
9
years of professional experience
Work History
Freelance Senior Partner Executive Search
Q4 Talent
Mechelen
04.2024 - Current
- Established a new business unit, overseeing interim management.
- Led business development initiatives to drive company growth.
- Assisted in executive search operations, streamlining talent acquisition.
- Developed marketing strategies based on corporate objectives
- In charge of the creation of a new website
- Responsable for contract management and payroll
Business Manager
Moore Belgium
Antwerpen
03.2021 - 05.2024
- Managed full-cycle recruiting, including sourcing, interviewing and offering jobs
- Created job postings and advertisements for open positions.
- Collaborated with hiring managers to streamline the candidate selection process.
- Negotiated and created contracts
- Responsable for fleet management
- Implemented new onboarding/offboarding process
- Go-to person for all employees and consultants
- Responsable for payroll administration together with a social secretariat
- Responsable for event management
HR Recruitment and Account Consultant
MetiSelect
Antwerpen
05.2020 - 04.2021
- Launched a new recruitment office in Antwerp
- Managed the permanent recruitment of white-collar professionals
- Developed job descriptions and postings to attract qualified applicants
- Updated and maintained candidate records in the recruitment database
- Utilized various sourcing methods including social media, job boards, and networking events
- Conducted reference and background checks on prospective employees
- Maintained candidate pipelines for high-volume roles, ensuring a constant flow of talent
- Provided support and guidance to colleagues to maintain a collaborative work environment
Project Consultant
MetiSelect
Antwerpen
12.2018 - 05.2020
- Incident Planner at Swisslog ( logistics automation company)
- Identified needs of customers promptly and efficiently
- Prioritized incoming incidents based on severity and urgency.
- Reviewed existing documentation related to incident management procedures for accuracy and completeness
- Assigned tasks to appropriate personnel for investigation and remediation of incidents
- Coordinated communication between customers and support teams during incident resolution process
- Monitored incident resolution process to ensure timely completion
- Processed and managed invoices to ensure timely and accurate billing
Account Receivable Associate
Eli Lily
Cork
12.2017 - 11.2018
- Managed the collection process while maintaining positive relationships with customers
- Issued monthly statements to clients and followed up on outstanding payments
- Assisted in preparing financial statements and reports as needed
- Reconciled customer accounts and resolved discrepancies
- Analyzed aged receivables on a regular basis to identify trends or issues requiring management attention
Data Analyst ( Short Term Project)
GlobeTech
Cork
07.2017 - 09.2017
- Speech and dictation analysis
- Natural language processing
- improving accuracy of data
- Identifying potential issues with localization
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Customer Care Case Manager
Voxpro
Cork
07.2016 - 07.2017
- Educated customers on the use of products and services over the phone or via email communication.
- Ensured that all customer inquiries were addressed in a timely manner.
- Handled escalated customer service issues in a professional manner.
- Identified areas where improvements could be made in order to enhance the overall customer experience.
- Handled mediation of customer care cases to achieve positive outcomes.
- Processed customer refunds efficiently, ensuring timely resolution of cases.
- Adhered strictly to all departmental policies and procedures while handling cases efficiently and effectively.
- Trained and mentored new team members to promote productivity, accuracy and friendly customer service.
Education
Bachelor - Intercultural Relations Management
Thomas More
Mechelen06-2016
Erasmus Exchange Program -
University Pablo De Olavide
Sevilla 07-2015
EF Internship - French Language and Literature
University
Nice07-2013
Associate of Arts -
Conservatory of Dramatic Arts
Mechelen06-2012
Skills
- Talent acquisition strategy
- Marketing strategy
- Experience in permanent, temporary and interim management recruitment
- Negotiation and contract management
- Networking and relationship building
- Passive candidate engagement
- Writing job descriptions
- Job fair participation
- Event Management
- Database management
- Time management
- Empathic and good listener
- Open communicator
- Teamplayer
- Goal-oriented
- Analytical and problem-solving
- Adaptability and flexibility
Languages
Dutch
First Language
English
Proficient (C2)
C2
French
Intermediate (B1)
B1
IT SKILLS
- Word, Excel, PowerPoint, Visio, OneNote, and Outlook
- SAP and CRM
- Recruitment Software: Bullhorn and Otys
- Social Media: LinkedIn Recruiter, Facebook en Instagram
- Jobboards: Indeed, Jobat, Stepstone en VDAB
Affiliations
- Passion for architectural homes and interior design
- Scrolling on Pinterest and creating mood boards (looking for inspiration to renovate our home)
- Taking care of the best dog in the world
- Travelling and eating delicious meals
Timeline
Freelance Senior Partner Executive Search
Q4 Talent
04.2024 - Current
Business Manager
Moore Belgium
03.2021 - 05.2024
HR Recruitment and Account Consultant
MetiSelect
05.2020 - 04.2021
Project Consultant
MetiSelect
12.2018 - 05.2020
Account Receivable Associate
Eli Lily
12.2017 - 11.2018
Data Analyst ( Short Term Project)
GlobeTech
07.2017 - 09.2017
Customer Care Case Manager
Voxpro
07.2016 - 07.2017
Bachelor - Intercultural Relations Management
Thomas More
Erasmus Exchange Program -
University Pablo De Olavide
EF Internship - French Language and Literature
University
Associate of Arts -
Conservatory of Dramatic Arts
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