El Baghdadi Ines
Anderlecht
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
5
5
years of professional experience
Work History
Cashier
Gilis bakery
Anderlecht
10.2018 - Current
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Stocked shelves with merchandise when needed.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Answered customer questions and provided store information.
Internship Student
Special olympics
Mechelen
05.2023 - 05.2023
- guided the VIP's through the whole event
- gave Awards to the people that participated
- offered bracelets to the people to enter the event
- provided information to people in need
Hotel Front Desk Receptionist
The vine hotel
Funchal
03.2023 - 04.2023
- Greeted guests upon arrival, answered inquiries and provided information about hotel services.
- Checked in guests using established procedures, verified guest identification and credit card information.
- Processed payments for guest accounts, accepted cash or credit cards as payment.
- Issued room keys to registered guests and ensured that all necessary documents were completed correctly.
- Responded to customer complaints and addressed issues promptly and professionally.
- Coordinated daily operations including check-ins and check-outs, room assignments and special requests from customers.
Education
High School Diploma -
Koninklijk Atheneum Emanuel Hiel
Schaarbeek06-2023
Bachelor - International Communication And Media
Thomas More University of Applied Science
MechelenSkills
- Cash Counting
- Merchandise Stocking
- Customer Satisfaction
- Checkout Oversight
- Customer Service And Assistance
- Flexible Schedule
- Guest Relations
- Greeting And Seating Clients
- Communication
Languages
French
First Language
Dutch
Advanced (C1)
C1
English
Upper Intermediate (B2)
B2
German
Elementary (A2)
A2
Timeline
Internship Student
Special olympics
05.2023 - 05.2023
Hotel Front Desk Receptionist
The vine hotel
03.2023 - 04.2023
Cashier
Gilis bakery
10.2018 - Current
High School Diploma -
Koninklijk Atheneum Emanuel Hiel
Bachelor - International Communication And Media
Thomas More University of Applied Science
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