Eirini Vasilaki
Brussels
Summary
A highly proactive administrative and customer service professional with over 7 years of experience in office coordination and client support. Proven ability to optimize workflows and manage day-to-day operations with meticulous attention to detail. Skilled in multilingual communication and dedicated to contributing to organizational efficiency and client satisfaction in a secretarial or administrative role.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Private Greek Tutor (Part-Time)
01.2018 - Current
- Designed and delivered tailored lessons for international students.
- Built long-term client relationships, maintaining a 5-star teaching rating.
Pharmacy Operations Coordinator
Pallini Pharmacy
Athens
01.2021 - 12.2023
- Coordinated daily office operations, including correspondence and digital filing.
- Managed purchasing and advertising strategies to align with business goals.
- Introduced and developed new product line, generating significant revenue growth.
Hospitality Assistant
Harkia Villas
Rethymno
05.2010 - 12.2023
- Managed bookings, guest communication, and logistics for international visitors.
- Delivered personalized service, achieving top guest ratings (9.8/10 on booking platforms).
- Anticipated guest needs and resolved issues promptly and professionally.
Pharmacy Operations Coordinator
Thomadaki Ioanna Pharmacy
Rethymno
05.2015 - 08.2021
- Handled prescriptions, patient records, and inventory control with high accuracy.
- Supported international customers with clear and friendly guidance.
- Ensured efficient administrative workflows for smooth daily operations.
Education
Master of Arts - Teaching Greek as a Second/Foreign Language
University of Nicosia
Nicosia, Cyprus02-2018
Bachelor of Arts - History & Archaeology (Modern History)
University of Crete
Crete, Greece01.2014
Skills
- Office Administration & Coordination
- Calendar Management
- Document Preparation & Filing Systems (digital & physical)
- Customer Service & Client Communication
- Inventory & Procurement Support
- Scheduling & Event Coordination
- Multilingual Communication (EN, FR, EL)
- MS Office
- Google Suite
- Slack
- Trello
- Confluence
- Airtable
Languages
- Greek, Native
- English, C2
- French, A2
Certification
- Adult Educator Training, Digital Education, NLP Certifications
Timeline
Pharmacy Operations Coordinator
Pallini Pharmacy
01.2021 - 12.2023
Private Greek Tutor (Part-Time)
01.2018 - Current
Pharmacy Operations Coordinator
Thomadaki Ioanna Pharmacy
05.2015 - 08.2021
Hospitality Assistant
Harkia Villas
05.2010 - 12.2023
Master of Arts - Teaching Greek as a Second/Foreign Language
University of Nicosia
Bachelor of Arts - History & Archaeology (Modern History)
University of Crete