Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic
Eirini Vasilaki

Eirini Vasilaki

Brussels

Summary

A highly proactive administrative and customer service professional with over 7 years of experience in office coordination and client support. Proven ability to optimize workflows and manage day-to-day operations with meticulous attention to detail. Skilled in multilingual communication and dedicated to contributing to organizational efficiency and client satisfaction in a secretarial or administrative role.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Private Greek Tutor (Part-Time)

01.2018 - Current
  • Designed and delivered tailored lessons for international students.
  • Built long-term client relationships, maintaining a 5-star teaching rating.

Pharmacy Operations Coordinator

Pallini Pharmacy
Athens
01.2021 - 12.2023
  • Coordinated daily office operations, including correspondence and digital filing.
  • Managed purchasing and advertising strategies to align with business goals.
  • Introduced and developed new product line, generating significant revenue growth.

Hospitality Assistant

Harkia Villas
Rethymno
05.2010 - 12.2023
  • Managed bookings, guest communication, and logistics for international visitors.
  • Delivered personalized service, achieving top guest ratings (9.8/10 on booking platforms).
  • Anticipated guest needs and resolved issues promptly and professionally.

Pharmacy Operations Coordinator

Thomadaki Ioanna Pharmacy
Rethymno
05.2015 - 08.2021
  • Handled prescriptions, patient records, and inventory control with high accuracy.
  • Supported international customers with clear and friendly guidance.
  • Ensured efficient administrative workflows for smooth daily operations.

Education

Master of Arts - Teaching Greek as a Second/Foreign Language

University of Nicosia
Nicosia, Cyprus
02-2018

Bachelor of Arts - History & Archaeology (Modern History)

University of Crete
Crete, Greece
01.2014

Skills

  • Office Administration & Coordination
  • Calendar Management
  • Document Preparation & Filing Systems (digital & physical)
  • Customer Service & Client Communication
  • Inventory & Procurement Support
  • Scheduling & Event Coordination
  • Multilingual Communication (EN, FR, EL)
  • MS Office
  • Google Suite
  • Slack
  • Trello
  • Confluence
  • Airtable

Languages

  • Greek, Native
  • English, C2
  • French, A2

Certification

  • Adult Educator Training, Digital Education, NLP Certifications

Timeline

Pharmacy Operations Coordinator

Pallini Pharmacy
01.2021 - 12.2023

Private Greek Tutor (Part-Time)

01.2018 - Current

Pharmacy Operations Coordinator

Thomadaki Ioanna Pharmacy
05.2015 - 08.2021

Hospitality Assistant

Harkia Villas
05.2010 - 12.2023

Master of Arts - Teaching Greek as a Second/Foreign Language

University of Nicosia

Bachelor of Arts - History & Archaeology (Modern History)

University of Crete
Eirini Vasilaki