EDWIN LEKU TAPUKA HELMUT

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Dependable and detail-oriented professional adept at quickly identifying and resolving operational issues, implementing new processes and providing exemplary customer service. Possesses excellent organizational, problem-solving, and communication skills.

• Legal Consultant, Convenant Chamber, Bamenda, Reviewed documents for class action suits., Managed communication with courts regarding status of petitions and granted orders., Leveraged in-depth knowledge of legislation surrounding claims, advocating for legal rights of small claims clients., Assisted attorneys with trial preparation, developed trial exhibits to motions and organized documents for trial discovery., Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials., Evaluated elements of civil litigation, proactively initiating and responding to claims, 06/01/2008, 03/01/2010
• Logistics Coordinator, COLFRIDIS NV, Londerzeel, Belgium, Kept communications regular with internal and external customers, updating them on matters including timeframes and order status., Arranged transportation for goods dispatch, evaluating time schedules and prices of various couriers on Company's software to evaluate most cost-effective prices., Assisted with transactional related queries from customers regarding shipments, promptly amended errors when necessary., Coordinated warehouse activities to ensure inbound and outbound lead times were accurate and managed efficiently., Updated Systems Applications and Products software with current data for enhanced stock management., Motivated warehouse staff to load, receive and package goods within target timeframes to meet shipping deadlines., Experience with BT and Forklift as i also helped in Loading goods during peak periods of High demands from shops and supermarkets., Maintained required inventory levels at minimal cost., 06/01/2014, 07/01/2022
• OPERATIONS ASSOCIATE, MARKEN PHARMA, Zaventem Brussels, Resolved customer queries and problems using effective communication and providing step-by-step solutions., Following up of Medical Inbound shipments., Communicating with Airport Handlers and customs Brokers and making documents for customs clearance, Making documents for Dispatch of medical shipments from shipper to consignee and vise versa., 08/01/2022
• CUSTOMER SERVICE, MARKEN PHARMA, ZAVENTEM, BELGIUM, Boooking of Clinical Trials Shipments, Track and Trace of shipments, Communication with clients for shipment invoice and CD statements for US shipments, Major responsibility - follow up of Pfizer key Account in Belgium; following up Shipment, Booking, to POD, 08/01/2022, Present

• DEUG, University of Yaounde 2, Yaounde 2, 10/01/2006, 06/01/2007
• LLB, University of Yaounde 2, Yaounde 2, 10/01/2005, 06/01/2008
• Master of Arts, CERIS-ULB Bruxelles, Bruxelles, 10/01/2010, 06/01/2012

• Microsoft word/office
• Flight operations records
• Operations monitoring
• Computer-activated cutting operations
• Printing procedures and operations