Summary
Overview
Work History
Education
Skills
Certification
Languages
Hobbies and Interests
Contact
Education
Personal Information
Timeline
Generic
Edina Rogo

Edina Rogo

Tielrode

Summary

Ik ben Edina, een sociale en leergierige dame uit Bosnië. Ik ben op zoek naar een fijne werkgever waar mijn vaardigheden, eigenschappen en motivatie voldoende kunnen bijdragen voor een langdurige functie. Ik geloof sterk in het motto: "Hire for attitude, train for skill."


Hardworking and passionate job seeker with strong organizational skills eager to secure a great and long term position. Ready to help team achieve company goals.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Home Health Caregiver

I-mens
11.2024 - 12.2024
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Developed strong relationships with patients and families through open communication channels and empathetic listening skills.
  • Enhanced patient comfort by providing compassionate and attentive care.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Performed light housekeeping duties to maintain a clean, safe, and organized living space for patients.

Team Leader

Starbucks
10.2024 - 10.2024
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.

Massage Therapist

Self Employed Services
04.2024 - 09.2024
  • Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
  • Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
  • Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
  • Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.

Medewerker Sales

Pandora
12.2023 - 02.2024
  • Maintained productive, efficient approach to all tasks.
  • Operated register to process payments and collect cash payment for order totals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Assisted with inventory counts and stocking of merchandise.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
  • Monitored and verified merchandise for proper prices and labels.
  • Improved customer satisfaction by quickly helping each person find desired items.

Event Hostess

Zelfstandig
01.2023 - 10.2023
  • Verwelkomen van gasten en ervoor zorgen dat iedereen zich op hun gemak voelt
  • Bezoekers begroeten en registreren.
  • Resolved guest concerns promptly and professionally, displaying excellent customer service skills in high-pressure situations.
  • Collaborated with security personnel to maintain a safe environment for all attendees, addressing potential issues proactively.
  • Provided support in setting up event spaces according to client requirements, demonstrating attention to detail and commitment to quality presentation.
  • Maintained a clean and presentable event space, contributing to a welcoming atmosphere for guests.
  • Supported marketing efforts by actively engaging with guests on social media platforms before, during, and after events.

Schoonheidsspecialiste

Zelfstandig
01.2020 - 12.2022
  • Verzorgde diverse schoonheidsbehandelingen en gaf advies over huidverzorging aan klanten.
  • Enhanced client satisfaction by providing personalized beauty consultations and recommending suitable treatments.
  • Built a loyal clientele through excellent communication skills and attention to detail in all beauty services provided.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Performed pedicures and manicures for 4 scheduled ane 3 walk-in customers daily.

Fitness Trainer

Zelfstandig
01.2015 - 11.2019
  • Begeleiden van mensen bij het behalen van hun fitness- en gezondheidsdoelen.
  • Provided fitness assessments and program planning.
  • Educated clients on proper nutrition habits, leading to healthier lifestyles and improved weight management outcomes.
  • Demonstrated how to carry out various routines and exercises.
  • Boosted client motivation through consistent encouragement, support, and progress tracking.

Demi Chef

Regatta
04.2014 - 12.2014
  • Werken in een team en klanten blij maken met heerlijk eten.
  • Increased speed of service by efficiently multitasking during peak dining hours while maintaining consistent dish quality.
  • Supported chef de partie in daily mise-en-place, assigned preparation projects and inventory activities.
  • Contributed to a positive work environment through effective communication and teamwork among kitchen staff.
  • Collaborated with head chef to develop new menu items, incorporating seasonal ingredients and current culinary trends.

Verkoopster

Outlet Store
01.2013 - 02.2014
  • Eerste ervaring in mode en verkoop
  • Ontwikkeling van commercieel vermogen en klantgesprekken voeren.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Provided exceptional customer service, resulting in numerous positive reviews and referrals.
  • Enhanced product knowledge by attending training sessions and staying current with industry trends.

Kassier Horeca

CDA
01.2011 - 12.2012
  • Eerste baan in een danscafé in Antwerpen, waar ik Nederlands, Duits en Engels leerde spreken en integreren in de Belgische gemeenschap.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours across night, weekend, and holiday shifts.

Education

Master of Arts - Painting

Academie Voor Schone Kunsten

VDAB -

Professioneel Telefoneren

VDAB -

Brand En Veiligheid

VDAB -

Succesvol Communiceren in Moeilijke Situaties

VDAB -

Sociale Intelligentie

VDAB
Mindfulness

Tattoo Artist
Sint-Niklaas, Belgium

Cursus VDAB

Cursus VDAB

Cursus VDAB

Cursus VDAB

Cursus VDAB

Skills

  • Flexibel
  • Loyaal
  • Betrouwbaar
  • Communicatief
  • Creatief
  • Spontaan
  • Behulpzaam
  • Eigen initiatief
  • Zelfdiscipline
  • Gemotiveerd
  • Geduldig
  • Empathisch
  • Humoristisch
  • Onafhankelijk
  • Sociaal
  • Clear Communication
  • Attention to Detail

Certification

Master of Arts in de Kunstwetenschappen

Languages

Servisch
Duits
Engels
Nederlands
Spaans

Hobbies and Interests

  • Beleggen
  • Criminologie
  • Kunstgeschiedenis
  • Wijnkennis
  • Krachttraining
  • Mediteren
  • Tattoo modeling
  • Huisdieren

Contact

9160, Tielrode Belgium

Education

Bosnia&Herzegpvina,Visual Thinking,Creativiteit ,Omgaan Met Klanten,Assertiviteit In De Werksituatie ,Sales Game-Verbeter Je Online Klantenservice ,Conflicthantering ,Constructief Samenwerken

Personal Information

  • Place of Birth: Čajniče, Bosnië
  • Date of Birth: 02/09/90
  • Gender: Vrouw
  • Nationality: Bosnisch (BA)
  • Marital Status: Ongehuwd

Timeline

Home Health Caregiver

I-mens
11.2024 - 12.2024

Team Leader

Starbucks
10.2024 - 10.2024

Massage Therapist

Self Employed Services
04.2024 - 09.2024

Medewerker Sales

Pandora
12.2023 - 02.2024

Event Hostess

Zelfstandig
01.2023 - 10.2023

Schoonheidsspecialiste

Zelfstandig
01.2020 - 12.2022

Fitness Trainer

Zelfstandig
01.2015 - 11.2019

Demi Chef

Regatta
04.2014 - 12.2014

Verkoopster

Outlet Store
01.2013 - 02.2014

Kassier Horeca

CDA
01.2011 - 12.2012

VDAB -

Brand En Veiligheid

VDAB -

Succesvol Communiceren in Moeilijke Situaties

VDAB -

Sociale Intelligentie

Cursus VDAB

Cursus VDAB

Cursus VDAB

Cursus VDAB

Cursus VDAB

Master of Arts - Painting

Academie Voor Schone Kunsten

VDAB -

Professioneel Telefoneren

VDAB

Tattoo Artist
Edina Rogo