Edina Rogo
Tielrode
Summary
Ik ben Edina, een sociale en leergierige dame uit Bosnië. Ik ben op zoek naar een fijne werkgever waar mijn vaardigheden, eigenschappen en motivatie voldoende kunnen bijdragen voor een langdurige functie. Ik geloof sterk in het motto: "Hire for attitude, train for skill."
Hardworking and passionate job seeker with strong organizational skills eager to secure a great and long term position. Ready to help team achieve company goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Home Health Caregiver
I-mens
11.2024 - 12.2024
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Developed strong relationships with patients and families through open communication channels and empathetic listening skills.
- Enhanced patient comfort by providing compassionate and attentive care.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Performed light housekeeping duties to maintain a clean, safe, and organized living space for patients.
Team Leader
Starbucks
10.2024 - 10.2024
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Massage Therapist
Self Employed Services
04.2024 - 09.2024
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
Medewerker Sales
Pandora
12.2023 - 02.2024
- Maintained productive, efficient approach to all tasks.
- Operated register to process payments and collect cash payment for order totals.
- Addressed and resolved customer complaints in polite and professional manner.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Assisted with inventory counts and stocking of merchandise.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Monitored and verified merchandise for proper prices and labels.
- Improved customer satisfaction by quickly helping each person find desired items.
Event Hostess
Zelfstandig
01.2023 - 10.2023
- Verwelkomen van gasten en ervoor zorgen dat iedereen zich op hun gemak voelt
- Bezoekers begroeten en registreren.
- Resolved guest concerns promptly and professionally, displaying excellent customer service skills in high-pressure situations.
- Collaborated with security personnel to maintain a safe environment for all attendees, addressing potential issues proactively.
- Provided support in setting up event spaces according to client requirements, demonstrating attention to detail and commitment to quality presentation.
- Maintained a clean and presentable event space, contributing to a welcoming atmosphere for guests.
- Supported marketing efforts by actively engaging with guests on social media platforms before, during, and after events.
Schoonheidsspecialiste
Zelfstandig
01.2020 - 12.2022
- Verzorgde diverse schoonheidsbehandelingen en gaf advies over huidverzorging aan klanten.
- Enhanced client satisfaction by providing personalized beauty consultations and recommending suitable treatments.
- Built a loyal clientele through excellent communication skills and attention to detail in all beauty services provided.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Performed pedicures and manicures for 4 scheduled ane 3 walk-in customers daily.
Fitness Trainer
Zelfstandig
01.2015 - 11.2019
- Begeleiden van mensen bij het behalen van hun fitness- en gezondheidsdoelen.
- Provided fitness assessments and program planning.
- Educated clients on proper nutrition habits, leading to healthier lifestyles and improved weight management outcomes.
- Demonstrated how to carry out various routines and exercises.
- Boosted client motivation through consistent encouragement, support, and progress tracking.
Demi Chef
Regatta
04.2014 - 12.2014
- Werken in een team en klanten blij maken met heerlijk eten.
- Increased speed of service by efficiently multitasking during peak dining hours while maintaining consistent dish quality.
- Supported chef de partie in daily mise-en-place, assigned preparation projects and inventory activities.
- Contributed to a positive work environment through effective communication and teamwork among kitchen staff.
- Collaborated with head chef to develop new menu items, incorporating seasonal ingredients and current culinary trends.
Verkoopster
Outlet Store
01.2013 - 02.2014
- Eerste ervaring in mode en verkoop
- Ontwikkeling van commercieel vermogen en klantgesprekken voeren.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
- Enhanced product knowledge by attending training sessions and staying current with industry trends.
Kassier Horeca
CDA
01.2011 - 12.2012
- Eerste baan in een danscafé in Antwerpen, waar ik Nederlands, Duits en Engels leerde spreken en integreren in de Belgische gemeenschap.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
Master of Arts - Painting
Academie Voor Schone Kunsten
VDAB -
Professioneel Telefoneren
VDAB -
Brand En Veiligheid
VDAB -
Succesvol Communiceren in Moeilijke Situaties
VDAB -
Sociale Intelligentie
VDAB
MindfulnessTattoo Artist
Sint-Niklaas, BelgiumCursus VDAB
Cursus VDAB
Cursus VDAB
Cursus VDAB
Cursus VDAB
Skills
- Flexibel
- Loyaal
- Betrouwbaar
- Communicatief
- Creatief
- Spontaan
- Behulpzaam
- Eigen initiatief
- Zelfdiscipline
- Gemotiveerd
- Geduldig
- Empathisch
- Humoristisch
- Onafhankelijk
- Sociaal
- Clear Communication
- Attention to Detail
Certification
Master of Arts in de Kunstwetenschappen
Languages
Servisch
Duits
Engels
Nederlands
Spaans
Hobbies and Interests
- Beleggen
- Criminologie
- Kunstgeschiedenis
- Wijnkennis
- Krachttraining
- Mediteren
- Tattoo modeling
- Huisdieren
Contact
9160, Tielrode Belgium
Education
Bosnia&Herzegpvina,Visual Thinking,Creativiteit ,Omgaan Met Klanten,Assertiviteit In De Werksituatie ,Sales Game-Verbeter Je Online Klantenservice ,Conflicthantering ,Constructief Samenwerken
Personal Information
- Place of Birth: Čajniče, Bosnië
- Date of Birth: 02/09/90
- Gender: Vrouw
- Nationality: Bosnisch (BA)
- Marital Status: Ongehuwd
Timeline
Home Health Caregiver
I-mens
11.2024 - 12.2024
Team Leader
Starbucks
10.2024 - 10.2024
Massage Therapist
Self Employed Services
04.2024 - 09.2024
Medewerker Sales
Pandora
12.2023 - 02.2024
Event Hostess
Zelfstandig
01.2023 - 10.2023
Schoonheidsspecialiste
Zelfstandig
01.2020 - 12.2022
Fitness Trainer
Zelfstandig
01.2015 - 11.2019
Demi Chef
Regatta
04.2014 - 12.2014
Verkoopster
Outlet Store
01.2013 - 02.2014
Kassier Horeca
CDA
01.2011 - 12.2012
VDAB -
Brand En Veiligheid
VDAB -
Succesvol Communiceren in Moeilijke Situaties
VDAB -
Sociale Intelligentie
Cursus VDAB
Cursus VDAB
Cursus VDAB
Cursus VDAB
Cursus VDAB
Master of Arts - Painting
Academie Voor Schone Kunsten
VDAB -
Professioneel Telefoneren
VDAB
Tattoo Artist
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