Earl Quirino
Atlanta
Summary
Dedicated and professional lead server with extensive experience in high-volume, fast-paced restaurant settings. Committed to delivering exceptional guest experiences by anticipating needs, addressing concerns promptly, and providing seamless, high-quality service. Skilled in event coordination, upselling premium offerings, and leading teams to ensure smooth operations. Well-versed in allergen safety and responsible serving practices, maintaining a safe and enjoyable dining environment. Excels under pressure with a calm, solution-oriented approach, strong attention to detail, and a passion for hospitality. Dedicated to consistently exceeding guest expectations and enhancing overall dining experiences.
Overview
4
4
years of professional experience
Work History
Server/Captain
Delbar
01.2024 - Current
- Delivered an exceptional dining experience by managing guest interactions, taking detailed orders, and providing recommendations based on preferences and dietary restrictions
- Maintained a high standard of service in a fast-paced environment
- Trained and mentored new servers, ensuring consistent quality and professionalism
- Assisted in inventory management and enforcing health and safety regulations
- Coordinated with kitchen and bar staff for seamless service execution
- Led pre-shift meetings, communicated service updates, and ensured team preparedness
- Addressed guest concerns, resolving escalated issues professionally
- Implemented upselling strategies to enhance revenue
- Conducted regular service quality assessments and provided feedback
- Assisted in coordinating special events and private dining experiences
Lead Server Trainer | Bartender
The Americano
01.2023 - 01.2024
- Anticipated guest needs and provided personalized recommendations
- Delivered a refined dining experience by offering expert knowledge of menu items and wine pairings
- Assisted with training new hires to uphold service standards
- Provided upscale service tailored to guest preferences
- Managed multiple tables efficiently in a fine dining environment
- Addressed guest concerns or special requests, providing solutions and ensuring a favorable dining experience
- Upsold premium wines and menu items to enhance guest experience
- Trained new staff on service techniques and food knowledge
- Ensured accuracy in order execution and presentation
- Contributed to team efficiency, coordinating with other servers and staff to maintain a smooth and timely service
Server
Taco Mac
08.2022 - 08.2023
- Established guest loyalty & engagement by enrolling them in "Brewniversity" & educating them on variousbeer styles & seasonal features.
- Delivered exceptional service in a fast-paced dining environment
- Provided expert recommendations on menu items and beverage pairings while ensuring guest satisfaction
- Managed high-volume tables efficiently and collaborated with team members to maintain a smooth dining experience
- Trained new staff to uphold service and hospitality standards
- Managed multiple tables efficiently while maintaining service quality
- Assisted in training new servers to maintain consistency in guest experience
- Ensured menu knowledge and dietary accommodations for guests
- Maintained a clean and organized dining environment
Server | FOH Trainer
Olive Garden
09.2021 - 08.2022
Education
GED -
Gwinnett Technical College
12.2024
Skills
- Ability to Work in High-Volume Environments
- Upselling and Sales Techniques
- Attention to Detail
- Problem-Solving and Conflict Resolution
- Training
- Quality Assurance
- Allergen Safety
- Cash Handling and POS System Proficiency
- Cultural Awareness
- Time Management and Efficiency
- Effective Communication and Interpersonal Skills
- Event Planning and Coordination
POS Experience
- Toast
- Aloha
- Micros
Timeline
Server/Captain
Delbar
01.2024 - Current
Lead Server Trainer | Bartender
The Americano
01.2023 - 01.2024
Server
Taco Mac
08.2022 - 08.2023
Server | FOH Trainer
Olive Garden
09.2021 - 08.2022
GED -
Gwinnett Technical College