Dominique Repapis
Programme Officer
Brussels
Profil professionnel
Experienced European Programme Officer, specialised in call management and project monitoring. As a multi-tasker, I am able to handle a wide range of strategic, operational and communication tasks to reach the set objectives and provide a timely and qualitative work.
Vue d'ensemble
20
20
years of professional experience
10
10
Years of programme management
Expérience
Senior Programme Operations Officer
AMBIENT ASSISTED LIVING ASSOCIATION
Brussels
2017.01 - Actuel
- Coordination of the annual Call for proposals: Call preparation, evaluation process management, drafting of the ranking and fundinglists, budget optimisation, announcement of results etc.
- Project monitoring and review management: preparation of the framework for negotiation and clarification of projects, organisation and management of reviews, general assistance and advice to the fundedprojects, processing of project information and results for operational and strategicpurposes
- Definition and management of improvement actions to the Call process
- Support to the Programme strategy and the Programme/Association daily running and representation
- Development of analytical and statistical reports on the Call'sresults
- Impact assessment
- Supervision and management of all communication tasks
Programme Assistant
AMBIENT ASSISTED LIVING ASSOCIATION
Bruxelles
2016.01 - 2017.01
▪ Coordination of the logistical and administrative aspects of the Projects
▪ Events organisation
▪ Editing, proofreading and translation support to the communication and projectsofficers
▪ Support to the evaluation and reviewprocesses
▪ Review of paymentrequests for the Financial Director
▪ Daily management of the office: invoice and supplies management, HumanResources support, etc.
Legal Assistant - Temporaryassignment
PAUL HASTINGS (EUROPE) LLP
2015.08 - 2015.12
▪ Editing support to the senior partner: correction and revision of legal documents
▪ Daily management of the office: invoice and supplies management, receptionduties
▪ Personal assistance to the lawyers: booking of travels, management of agendas and expenseshandling
Account Manager
EUROCLEAR S.A./N.V
2011.12 - 2014.10
- Client relationship coordination for 25 of the most important clients.
- Coordinating the solving of big operational issues.
- Analysing and anticipating business needs. Ex: optimisation of the use of internal reports whichled to a 3 million EUR savingperyear for one client in particular.
- Knowledge Management: organising and giving trainings to the clients on the company's products.
- Following up on clients' satisfaction via surveys, catch up calls or emails on a daily basis.
- Providingafter-sale and administrative support: encoding clients' details, maintaining records and coordinating the subscriptionprocesses.
LEAN Project Coordinator
EUROCLEAR S.A/N.V
Brussels
2010.01 - 2011.12
- Supporting the streamlining of processes for about 20 different teams
- Analysingprocesses and defining action plans
- Coordinating the implementation of new processes and following up on actions
- Managing projects logistics
- Coaching team leaders
- Private FinancialSector
Team member in Operations
EUROCLEAR S.A/N.V
Brussels
2006.01 - 2009.12
- Analysing, setting up and drafting the description of Corporate Actions eventsbeforedisseminating the information
- Processing clients' operational instructions: encoding instructions and processingresulting payments
- Coaching newcomers
- Private FinancialSector
Custody support
EUROCLEAR S.A/N.V
Brussels
2005.01 - 2006.01
- Encoding instructions and producingvarious reports
- Uploading information on the website
- Private FinancialSector
Commercial and Administrative Assistant
EF EDUCATION
2003.06 - 2004.01
- Providing sales and administrative support: encoding and maintaining clients' records, answering questions on the phone or by email, processingsubscriptions to courses.
- Translating, revising and editing the company's catalogue and publications.
Formation
Typography training - Typography
Centre de Compétence de l'Industrie Graphique CEPEGRA
2015.01 - 2015.02
Master - LanguagesApplied to Business
Université du Littoral Côte d'Opale
1999.09 - 2003.06
Bachelor Degree - Literarystudies
Lycée Auguste Angellier
Compétences
Project Management: Excellent monitoring and coordination skills, Experience as a main contact point and relationshipsafekeeper
Organisational / managerial: Coaching of team leaders and new colleagues, Coordination of the solving of internaloperational issues, Office management, Events organisation
Communication & diplomacy: creatingstrong networks based on trust and openness
IT: Thorough knowledge of: Word, Excel, Powerpoint, Outlook and Lotus Notes Knowledge of Word Press and Social Medias
Langues
Mothertongue(s): French and English
Bilingue
Otherlanguage(s): Spanish
Intermédiaire
STRENGTHS
- Excellent communicator
- Organisational and multi-taskingskills
- Experience in both the private and association sector as well as in big international companies and smallEuropean structures.
Chronologie
Senior Programme Operations Officer
AMBIENT ASSISTED LIVING ASSOCIATION
2017.01 - Actuel
Programme Assistant
AMBIENT ASSISTED LIVING ASSOCIATION
2016.01 - 2017.01
Legal Assistant - Temporaryassignment
PAUL HASTINGS (EUROPE) LLP
2015.08 - 2015.12
Typography training - Typography
Centre de Compétence de l'Industrie Graphique CEPEGRA
2015.01 - 2015.02
Account Manager
EUROCLEAR S.A./N.V
2011.12 - 2014.10
LEAN Project Coordinator
EUROCLEAR S.A/N.V
2010.01 - 2011.12
Team member in Operations
EUROCLEAR S.A/N.V
2006.01 - 2009.12
Custody support
EUROCLEAR S.A/N.V
2005.01 - 2006.01
Commercial and Administrative Assistant
EF EDUCATION
2003.06 - 2004.01
Master - LanguagesApplied to Business
Université du Littoral Côte d'Opale
1999.09 - 2003.06
Bachelor Degree - Literarystudies
Lycée Auguste Angellier