Dominique Repapis

• Coordination of the annual Call for proposals: Call preparation, evaluation process management, drafting of the ranking and fundinglists, budget optimisation, announcement of results etc.
• Project monitoring and review management: preparation of the framework for negotiation and clarification of projects, organisation and management of reviews, general assistance and advice to the fundedprojects, processing of project information and results for operational and strategicpurposes
• Definition and management of improvement actions to the Call process
• Support to the Programme strategy and the Programme/Association daily running and representation
• Development of analytical and statistical reports on the Call'sresults
• Impact assessment
• Supervision and management of all communication tasks

▪ Coordination of the logistical and administrative aspects of the Projects

▪ Events organisation

▪ Editing, proofreading and translation support to the communication and projectsofficers

▪ Support to the evaluation and reviewprocesses

▪ Review of paymentrequests for the Financial Director

▪ Daily management of the office: invoice and supplies management, HumanResources support, etc.

▪ Editing support to the senior partner: correction and revision of legal documents

▪ Daily management of the office: invoice and supplies management, receptionduties

▪ Personal assistance to the lawyers: booking of travels, management of agendas and expenseshandling

• Client relationship coordination for 25 of the most important clients.
• Coordinating the solving of big operational issues.
• Analysing and anticipating business needs. Ex: optimisation of the use of internal reports whichled to a 3 million EUR savingperyear for one client in particular.
• Knowledge Management: organising and giving trainings to the clients on the company's products.
• Following up on clients' satisfaction via surveys, catch up calls or emails on a daily basis.
• Providingafter-sale and administrative support: encoding clients' details, maintaining records and coordinating the subscriptionprocesses.

• Supporting the streamlining of processes for about 20 different teams
• Analysingprocesses and defining action plans
• Coordinating the implementation of new processes and following up on actions
• Managing projects logistics
• Coaching team leaders
• Private FinancialSector

• Analysing, setting up and drafting the description of Corporate Actions eventsbeforedisseminating the information
• Processing clients' operational instructions: encoding instructions and processingresulting payments
• Coaching newcomers
• Private FinancialSector

• Encoding instructions and producingvarious reports
• Uploading information on the website
• Private FinancialSector

• Providing sales and administrative support: encoding and maintaining clients' records, answering questions on the phone or by email, processingsubscriptions to courses.
• Translating, revising and editing the company's catalogue and publications.