Divahar Balasoupramanian
Mol
Summary
A seasoned professional with six-plus years of hands-on experience in warehouse management systems, having spearheaded operations for Nike Global. As a lead engineer, I've demonstrated proficiency in optimizing warehouse processes, implementing innovative solutions, and ensuring seamless functionality. Known for my meticulous attention to detail and strategic problem-solving abilities, I excel in delivering results-driven solutions while fostering a collaborative team environment. Eager to leverage my expertise to drive efficiency and success in future endeavors. Dynamic and results-driven professional with a knack for strategic problem-solving, and a keen eye for detail. Proven track record in project management, consistently delivering high-quality results under tight deadlines.
Overview
7
7
years of professional experience
Work History
Service Management Engineer
Nike (Contract)
Laakdal
03.2023 - Current
- Analyzed operational processes to identify areas for improvement and efficiency.
- Collaborated with cross-functional teams to develop post install implementations.
- Managed a team of ten people as a Lead Engineer to stabilize, grow, and enhance the project.
- Performed root cause analysis on complex issues encountered during development projects.
- Developed project plans to support the implementation of new Strategic Enterprise solutions and technologies (one of the biggest changes at Nike).
- Collaborated with stakeholders to define business requirements for new software applications.
Software Developer
Wipro
Chennai
12.2021 - 02.2023
- Developed software solutions using C++, RPG, Synon for AS400 system, Core Java.
- Conducted code reviews to ensure quality and adherence to best practices.
- Troubleshot and resolved software defects in a timely manner.
- Participated in Agile ceremonies to improve team performance and communication.
- Assisted with planning, designing, coding, debugging, testing, documenting, and maintaining software applications.
Support Engineer
Wipro
Chennai
11.2018 - 11.2021
- Provided technical support for WMS software issues across AS400 system for Nike Japan.
- Diagnosed and resolved customer inquiries through ticketing systems efficiently.
- Monitored system performance and identified potential issues proactively.
- Conducted daily health checks of servers to ensure optimal performance levels are maintained.
Education
Master of Technology - Software Systems
Birla Institute of Technology And Science
Pilani, India05-2023
Bachelor of Technology - Electrical And Electronics Engineering
Pondicherry Engineering College
Pondicherry, India05-2018
Skills
- Data analysis
- Project planning
- Root cause analysis
- Software development
- Code review
- Operational efficiency
- Network security
- Problem solving
- Technical support
- Machine learning
- Team leadership
Languages
English
Advanced (C1)
C1
Tamil
Proficient (C2)
C2
Dutch
Beginner
A1
Affiliations
Lego Enthusiast
Timeline
Service Management Engineer
Nike (Contract)
03.2023 - Current
Software Developer
Wipro
12.2021 - 02.2023
Support Engineer
Wipro
11.2018 - 11.2021
Master of Technology - Software Systems
Birla Institute of Technology And Science
Bachelor of Technology - Electrical And Electronics Engineering
Pondicherry Engineering College