Summary
Overview
Work History
Education
Skills
Affiliations
Additional Information
Languages
Timeline
Generic
Didier Vastenaekel

Didier Vastenaekel

Dworp

Summary

Following your recent contact, I would like to confirm my strong interest in the opportunity you presented. Throughout my 33‑year career at Parker, I have consistently placed customer satisfaction at the heart of my work. This constant commitment to delivering outstanding service has enabled me to build solid expertise in customer relations. Today, I am confident that this experience, combined with my motivation to take on a new challenge, would be a valuable asset to your team.

Overview

37
37
years of professional experience

Work History

Territory Manager Fluid & Gas Handling

Paker Benelux
Belux
07.2018 - Current

Partnership Development: Expanded collaboration with the Parker Distribution Network for the Fluid Connectors Group as a Distribution Specialist.

  • Technical Expertise: Provided specialized technical support for low- and high-pressure fluid connector products.
  • Strategic Planning: Formulated and executed business plans with a core focus on revenue growth and market share expansion.
  • Technical Training: Conducted product training sessions for distributor sales teams to enhance their application knowledge and technical proficiency.

Territory Manager Fluid Connectors

Parker Benelux
Nivelles, Belgium
07.2016 - 06.2018

Partnership Development: Expanded collaboration with the Parker Distribution Network and key OEM clients for the Fluid Connector Group.

  • Technical Expertise: Provided specialized technical support for low- and high-pressure fluid connector products.
  • Strategic Planning: Formulated and executed business plans with a core focus on revenue growth and increasing market share.

Field Sales Engineer Distribution Spec Belux

Parker Belux
Nivelles, Belgium
07.2009 - 06.2016

Partnership Development: Expanded collaboration with the distribution network for Parker products.

  • Technical Expertise: Provided specialized technical support for the Legris product range.
  • Strategic Planning: Developed business plans with a core focus on revenue growth and market share expansion.

Sales Engineer

Legris Belgium
Dworp, Belgium
09.2007 - 06.2009

Driven Legris sales development across Wallonia, Brussels, and Luxembourg, with a primary focus on revenue targets, profit margins, and excellence in customer service."

Customer Service Manager

Legis Belgium
Uccle, Belgium
02.1997 - 09.2007
  • Daily Operations: Managed daily customer inquiries and provided expert technical support.
  • Sales Support: Provided comprehensive technical and commercial support to Field Sales Engineers and the Internal Sales team.
  • Commercial Management: Responsible for quotations, follow-ups, special price calculations, and margin analysis.
  • Key Account Management: 100% management of major OEM accounts, including industry leaders such as Picanol, Atlas Copco, and Van Hool.
  • IT & CRM Administration: Acted as KDP Administrator (Legris CRM) and provided support for AS/400 and Microsoft Office.
  • Strategic Support: Assisted senior management with budget preparation, including detailed calculations and professional presentations.

Customer Service

Legris Belgium
Uccle
04.1993 - 01.1997
  • Customer Request Management: Handled daily customer inquiries and technical requests.
  • Technical Support: Provided specialized technical assistance and troubleshooting.
  • Quotations: Prepared and managed commercial offers and price proposals.
  • Supplier Purchasing: Managed purchase orders and coordination with Legris division

Cutomer Service

ZF Mecanova
Neder-Over-Heembeek, Belgium
04.1990 - 11.1992
  • Customer Request Management: Handled daily customer inquiries and technical requests.
  • Quotations: Prepared and managed commercial offers and price proposals.

Military Service

Medical Corps
Neder-Over-Heembe
09.1989 - 03.1990

Technical Drafter

CFC Brussels
Brussels, Belgium
09.1988 - 03.1989

Technical Drafter – Conveyor Systems

Education

Electronic

Institut De Arts Et Métier
Brussels, Belgium
06-1991

Electromechanical

Institut Technique Du Wolvendael
Uccle, Belgium
06-1989

Skills

  • Customer relationship management
  • Multitasking and organization
  • Goals and performance
  • Business growth
  • Sales training
  • CRM software
  • Territory management

Affiliations

Kiwanis Belgium Scale

Additional Information

For more than ten years, I have supported and guided people as a volunteer, including in my role as chairman of the parents’ committee at the municipal primary school De Wonderwijzer in Drogenbos.

Languages

French
Bilingual or Proficient (C2)
Dutch
Bilingual or Proficient (C2)
English
Upper intermediate (B2)

Timeline

Territory Manager Fluid & Gas Handling

Paker Benelux
07.2018 - Current

Territory Manager Fluid Connectors

Parker Benelux
07.2016 - 06.2018

Field Sales Engineer Distribution Spec Belux

Parker Belux
07.2009 - 06.2016

Sales Engineer

Legris Belgium
09.2007 - 06.2009

Customer Service Manager

Legis Belgium
02.1997 - 09.2007

Customer Service

Legris Belgium
04.1993 - 01.1997

Cutomer Service

ZF Mecanova
04.1990 - 11.1992

Military Service

Medical Corps
09.1989 - 03.1990

Technical Drafter

CFC Brussels
09.1988 - 03.1989

Electronic

Institut De Arts Et Métier

Electromechanical

Institut Technique Du Wolvendael
Didier Vastenaekel