Summary
Overview
Work History
Education
Skills
Affiliations
Additional Information
Languages
Timeline
Generic
Didier Vastenaekel

Didier Vastenaekel

Dworp

Summary

Following your recent contact, I would like to confirm my strong interest in the opportunity you presented. Throughout my 33‑year career at Parker, I have consistently placed customer satisfaction at the heart of my work. This constant commitment to delivering outstanding service has enabled me to build solid expertise in customer relations. Today, I am confident that this experience, combined with my motivation to take on a new challenge, would be a valuable asset to your team.

Overview

37
37
years of professional experience

Work History

Territory Manager Fluid & Gas Handling

Paker Benelux
2018.07 - Current

Partnership Development: Expanded collaboration with the Parker Distribution Network for the Fluid Connectors Group as a Distribution Specialist.

  • Technical Expertise: Provided specialized technical support for low- and high-pressure fluid connector products.
  • Strategic Planning: Formulated and executed business plans with a core focus on revenue growth and market share expansion.
  • Technical Training: Conducted product training sessions for distributor sales teams to enhance their application knowledge and technical proficiency.

Territory Manager Fluid Connectors

Parker Benelux
2016.07 - 2018.06

Partnership Development: Expanded collaboration with the Parker Distribution Network and key OEM clients for the Fluid Connector Group.

  • Technical Expertise: Provided specialized technical support for low- and high-pressure fluid connector products.
  • Strategic Planning: Formulated and executed business plans with a core focus on revenue growth and increasing market share.

Field Sales Engineer Distribution Spec Belux

Parker Belux
2009.07 - 2016.06

Partnership Development: Expanded collaboration with the distribution network for Parker products.

  • Technical Expertise: Provided specialized technical support for the Legris product range.
  • Strategic Planning: Developed business plans with a core focus on revenue growth and market share expansion.

Sales Engineer

Legris Belgium
2007.09 - 2009.06

Driven Legris sales development across Wallonia, Brussels, and Luxembourg, with a primary focus on revenue targets, profit margins, and excellence in customer service."

Customer Service Manager

Legis Belgium
1997.02 - 2007.09
  • Daily Operations: Managed daily customer inquiries and provided expert technical support.
  • Sales Support: Provided comprehensive technical and commercial support to Field Sales Engineers and the Internal Sales team.
  • Commercial Management: Responsible for quotations, follow-ups, special price calculations, and margin analysis.
  • Key Account Management: 100% management of major OEM accounts, including industry leaders such as Picanol, Atlas Copco, and Van Hool.
  • IT & CRM Administration: Acted as KDP Administrator (Legris CRM) and provided support for AS/400 and Microsoft Office.
  • Strategic Support: Assisted senior management with budget preparation, including detailed calculations and professional presentations.

Customer Service

Legris Belgium
1993.04 - 1997.01
  • Customer Request Management: Handled daily customer inquiries and technical requests.
  • Technical Support: Provided specialized technical assistance and troubleshooting.
  • Quotations: Prepared and managed commercial offers and price proposals.
  • Supplier Purchasing: Managed purchase orders and coordination with Legris division

Cutomer Service

ZF Mecanova
1990.04 - 1992.11
  • Customer Request Management: Handled daily customer inquiries and technical requests.
  • Quotations: Prepared and managed commercial offers and price proposals.

Military Service

Medical Corps
1989.09 - 1990.03

Technical Drafter

CFC Brussels
1988.09 - 1989.03

Technical Drafter – Conveyor Systems

Education

Electronic

Institut De Arts Et Métier
Brussels, Belgium
1991-06

Electromechanical

Institut Technique Du Wolvendael
Uccle, Belgium
1989-06

Skills

  • Customer relationship management
  • Multitasking and organization
  • Goals and performance
  • Business growth
  • Sales training
  • CRM software
  • Territory management

Affiliations

Kiwanis Belgium Scale

Additional Information

For more than ten years, I have supported and guided people as a volunteer, including in my role as chairman of the parents’ committee at the municipal primary school De Wonderwijzer in Drogenbos.

Languages

French
Bilingual or Proficient (C2)
Dutch
Bilingual or Proficient (C2)
English
Upper intermediate (B2)

Timeline

Territory Manager Fluid & Gas Handling

Paker Benelux
2018.07 - Current

Territory Manager Fluid Connectors

Parker Benelux
2016.07 - 2018.06

Field Sales Engineer Distribution Spec Belux

Parker Belux
2009.07 - 2016.06

Sales Engineer

Legris Belgium
2007.09 - 2009.06

Customer Service Manager

Legis Belgium
1997.02 - 2007.09

Customer Service

Legris Belgium
1993.04 - 1997.01

Cutomer Service

ZF Mecanova
1990.04 - 1992.11

Military Service

Medical Corps
1989.09 - 1990.03

Technical Drafter

CFC Brussels
1988.09 - 1989.03

Electronic

Institut De Arts Et Métier

Electromechanical

Institut Technique Du Wolvendael
Didier Vastenaekel