Daniela Serra
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Shipping Officer
KTN
12.2020 - Current
- Ensured on-time deliveries by closely monitoring shipment progress and resolving issues promptly.
- Proactively addressed customer inquiries related to their shipments, demonstrating exceptional communication skills while providing prompt resolutions.
- Developed contingency plans for potential disruptions in the supply chain, minimizing delays during unforeseen events such as natural disasters or labor strikes.
- Processed required paperwork to expedite handling of shipped and received goods.
- Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
Team Leader
KTN
11.2018 - 03.2020
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Picker/Packer Operator
KTN
11.2014 - 11.2017
- Scanned packages and boxes and moved to loading dock for shipment.
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
Education
Bachelor's - European Studies
Faculdade De Letras
Coimbra09.2013
Skills
- Warehouse Operations
- Transportation Planning
- Freight Forwarding
- Teamwork and Cooperation
- Logistics Coordination
- Invoice Preparation
- Effective Communication
Timeline
Shipping Officer
KTN
12.2020 - Current
Team Leader
KTN
11.2018 - 03.2020
Picker/Packer Operator
KTN
11.2014 - 11.2017
Bachelor's - European Studies
Faculdade De Letras
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