Cristina Eliza Popina
Tienen
Summary
Customer-focused leader with successful track record of driving sales, improving customer satisfaction and creating efficient operations. Extensive knowledge of digital marketing tools and well-versed in creating and executing campaigns to boost visibility and drive sales. Creative problem solver and experienced negotiator with firm grasp of latest trends in industry. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
E-Commerce Specialist
Hypermarche Romania S.A
03.2022 - 04.2023
- I was listing and developing the website and it's products
- I was communicating through e-mail, teams with the retailers, costumers and purchasers
- I was creating the website's categories, subcategories and the menu
- I worked with programs as MDM/DOXIS/BATCH/SAP/Microsoft Office/MAGENTO/TrueHR/Adobe Photoshop/Outlook/Teams and others.
- Maintained working knowledge of company products, services and promotions.
- Interacted with and sold to e-commerce customers and delivered prompt and courteous service.
Digital Marketing Specialist
Hypermarche Romania S.A
05.2021 - 03.2022
- I was communicating through e-mail, teams with the retailers, costumers and purchasers.
- I was working mostly with Excel.
Financial Assistant
BEJ Cucu Lucian Ciprian
11.2018 - 09.2020
- Prepared reports used in making key decisions.
- Explained and documented types of services to be provided for clients, and responsibilities to be taken by personal financial advisor.
- Supported executives by conducting research, reporting and documentation.
- Documented fiscal budget and established procedures for tracking expenses.
- Reconciled statements and accounts and resolved variances.
- I was managing the bank accounts of a bailiff bureau.
- I was transferring money between our bureau and some companies.
- I was working with the law court.
- I was collecting payments for people that had a debt.
- I was sending a notice of enforcement to the people that didn't pay their debts.
Insurance Agent
Telbridge Romania
11.2017 - 04.2018
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Maintained high standards of customer service by building relationships with clients.
- Cross-sold insurance products to existing clients to reach sales targets.
- I was selling life insurance to people that were clients for a Romanian bank.
- I was trying to offer them the best insurance for their needs.
Interview Operator
Millward Brown
02.2016 - 09.2017
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Provided on-the-job training to newly hired workers and team members.
- I was interviewing people and asking for their opinion about the products of a company that was our partner. We also offered them a gift after they accepted our interview.
Education
Bachelor's degree - Management
SNSPA Bucuresti
01.2018
Bachelor's degree - Philology, English - Hindi
Faculty of Foreign Languages Bucharest University
01.2015
High School / Vocational school - Philology
Liceul cu Program Sportiv "Iolanda Balas Soter" Buzau
01.2014
High School / Vocational school - Philology
Ederseeschule Herzhausen
01.2012
Skills
- Microsoft Office
- Adobe Photoshop
- Photography
- Zenic
- Shipping Management
- Sales Expertise
- Retail Knowledge
- Client Relationship Development
- Task Prioritization
- Fluent in English
- Fluent in Romanian
Hobbies and Interests
- Music
- Make-up
- Reading
- IT
- Foreign languages
- Blogger
Projects
Comenius
Training
Metropolitan Life
Languages
English
Bilingual or Proficient (C2)
Romanian
Bilingual or Proficient (C2)
French
Beginner (A1)
Dutch
Beginner (A1)
Timeline
E-Commerce Specialist
Hypermarche Romania S.A
03.2022 - 04.2023
Digital Marketing Specialist
Hypermarche Romania S.A
05.2021 - 03.2022
Financial Assistant
BEJ Cucu Lucian Ciprian
11.2018 - 09.2020
Insurance Agent
Telbridge Romania
11.2017 - 04.2018
Interview Operator
Millward Brown
02.2016 - 09.2017
Bachelor's degree - Management
SNSPA Bucuresti
Bachelor's degree - Philology, English - Hindi
Faculty of Foreign Languages Bucharest University
High School / Vocational school - Philology
Liceul cu Program Sportiv "Iolanda Balas Soter" Buzau
High School / Vocational school - Philology
Ederseeschule Herzhausen
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