Highly motivated person, who loves to take on new challenges. I have strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working self directed and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Retail Order Picker
Nike Warehouse
06.2023 - Current
Reduced order processing time by collaborating with team members to prioritize tasks and share responsibilities.
Collaborated with shipping department to ensure orders were packed correctly, minimizing damaged goods or missing items upon delivery.
Increased order accuracy by diligently checking items against packing lists and invoices.
Utilized warehouse equipment such as pallet jacks and forklifts to efficiently transport products during the order picking process.
Senior Selection Analyst
TELEPERFORMANCE
01.2022 - 09.2022
Sourced, qualified and conducted screening interviews with job candidates.
Interviewed job applicants to obtain information on work history, education or job skills.
Selected qualified job applicants or referred to managers to make hiring recommendations.
Developed or implemented recruiting strategies to meet current or anticipated staffing needs.
Virtual Assistant
OPTICALL
12.2018 - 12.2021
Facilitated virtual meetings to help participants focus on content to provide an exeptional experience.
Administrative Assistant
NEXSS
08.2017 - 03.2018
Provided secretarial and office management support while building cooperative working relationships.
Scheduled appointments, meetings and events for management staff.
Back Office Associate
SITEL
11.2015 - 08.2017
Upheld quality control policies and procedures to increase customer satisfaction.
Retention Customer Service Representative
CLARO
09.2013 - 09.2015
Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
Education
Bachelor of Business Administration - Business Administration
Universidad Del Valle
08.2013
English Course -
Universidad Centro Americana
04.2012
Skills
Exceptional Communication
Multitasking and Prioritization
Detail oriented
Initiative-taking
Customer service
Languages
English
Advanced (C1)
Spanish
Bilingual or Proficient (C2)
Dutch
Intermediate (B1)
Timeline
Retail Order Picker
Nike Warehouse
06.2023 - Current
Senior Selection Analyst
TELEPERFORMANCE
01.2022 - 09.2022
Virtual Assistant
OPTICALL
12.2018 - 12.2021
Administrative Assistant
NEXSS
08.2017 - 03.2018
Back Office Associate
SITEL
11.2015 - 08.2017
Retention Customer Service Representative
CLARO
09.2013 - 09.2015
Bachelor of Business Administration - Business Administration