Chloé PEELMAN
Curriculum Vitae
Clabecq
Vue d'ensemble
8
8
years of professional experience
5
5
years of post-secondary education
Expérience
Jewelry saleswoman
Livis-Laforge
Nivelles
10.2016 - 01.2017
- Customer reception, providing information and advice on the selection of jewelry based on identified needs.
- Active listening to better understand customer requirements and recommend optimal products.
- Management of after-sales service, issuing refunds or credits in accordance with the commercial policy.
Administrative employee
Bio Pharma Logistique
Wavre
06.2019 - 08.2020
- Courteous communication with customers to consider expectations and confirm deadlines.
- Personalized service to satisfy and retain customers.
- Optimization of the route according to traffic conditions in order to meet deadlines.
- Maintaining a high level of professionalism and discretion when serving clients.
- Quick adaptation to different interlocutors and various situations.
- Work organization by prioritizing tasks to meet expectations and respect deadlines.
- Team collaboration by communicating, sharing ideas, and pooling efforts.
- Decision-making regarding the choice of the best routes based on traffic conditions.
- Operational management of import/export flows.
- Management of import/export documentation for international transport (Bills of Lading, Letters of Transport, CMR, supplier invoices, packing lists, certificates of origin, certificates of conformity).
- Receipt and processing of customer transport orders, requesting quotes from various companies.
- Handling of import or export declarations of goods through customs.
Dining Room Manager
Divers
Nivelles
01.2017 - 08.2020
- Customized training for employees to ensure their skill development (customer relationship management, service, presentation of dishes, etc.).
- Inventory management (wines, spirits, equipment): conducting inventories, identifying purchasing needs, receiving deliveries.
- Cash register control at the end of the service, handling anomalies, communicating the revenue generated to the manager.
Administrative employee
AJIMEX / Transport Pierre
Grez-Doiceau
08.2020 - 10.2021
- International import/export service (pharmaceutical transportation - GMP)
- Training for the sales department
- Polite communication with customers to address expectations and confirm deadlines.
- Personalized service to satisfy and retain customers.
- Quick adaptation to different interlocutors and various situations.
- Team collaboration by communicating, sharing ideas, and pooling efforts.
- Decision-making regarding the selection of the best routes based on traffic conditions.
- Regular updating of documentation to ensure administrative tracking of activities.
Sample Logistics Assistant Jr.
Quality Assistance
Thuin
08.2022 - 04.2024
- Inventory management, tracking of destructions and inventories.
- Administrative support: drafting emails, letters, and other documents; organizing and filing records.
- Coordination of loading and unloading operations of products while ensuring the safety of goods.
- Verification of the quantity and quality of products, compliance check upon delivery receipt.
- Operational support to analytical teams, monitoring stability studies.
- Monitoring the maintenance of chambers/refrigerators.
- Providing samples for analysis.
- Trained in Good Manufacturing Practice (GMP).
HBSM Logistic Manager
Enovalife
Rixensart
04.2024 - Actuel
- Training newcomers in work procedures.
- Implementation of internal procedures to ensure quality customer service and rapid problem resolution.
- Collaborate with all teams, managers and members of management to achieve a common goal.
- Management of operational activities to ensure maximum efficiency (email processing, transport follow-up, tracking, etc.).
- Manage budgets, monitor expenses and recommend adjustments.
- Deviation management/CAPAs.
- Pharmaceutical study management (shipment frequency, HTS code, Incoterm, sample values, POA, export/import license, etc.)
Formation
C.E.S.S. - Photographie
Institut National deRadioélectricité et de Cinématographie
Bruxelles (Forest) 09.2012 - 06.2015
CE1D - Latin
Collège St Gertrude
Nivelles 09.2010 - 06.2012
Latin
Uccles 2
Bruxelles (Uccle) 09.2009 - 06.2010
Compétences
- Priority and time management
- Monitoring storage temperatures
- Administrative support
- Management of sample stocks (human, plant, etc)
- Written and oral communication
- Sales pitch
- Customer follow-up
- Organizational skills
- Responsiveness
Languages
Français
Langue maternelle
Anglais
Courant
Néerlandais
Débutant
Chronologie
HBSM Logistic Manager
Enovalife
04.2024 - Actuel
Sample Logistics Assistant Jr.
Quality Assistance
08.2022 - 04.2024
Administrative employee
AJIMEX / Transport Pierre
08.2020 - 10.2021
Administrative employee
Bio Pharma Logistique
06.2019 - 08.2020
Dining Room Manager
Divers
01.2017 - 08.2020
Jewelry saleswoman
Livis-Laforge
10.2016 - 01.2017
C.E.S.S. - Photographie
Institut National deRadioélectricité et de Cinématographie
09.2012 - 06.2015
CE1D - Latin
Collège St Gertrude
09.2010 - 06.2012
Latin
Uccles 2
09.2009 - 06.2010
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