Caroline Poortmans
Balen
Summary
Strategic and reliable administrative professional with extensive experience supporting executive governance, managing complex operations, and coordinating high-level decision-making processes. Proven ability to navigate cross-functional collaboration, international events, and stakeholder engagement with diplomacy and precision. Skilled in managing agendas, preparing board materials, ensuring follow-up on key actions, and streamlining workflows. Known for professionalism, adaptability, and a strong commitment to public value and effective communication across cultures.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Secretary to the Board of Governors
SCK CEN
01.2024 - Current
- Managing the full board meeting cycle: preparing agendas and documents, coordinating logistics, drafting minutes and reports, and tracking deadlines and action points to support effective and timely decision-making.
Office Manager
EURIDICE VOF (SCK CEN - NIRAS/ONDRAF)
01.2012 - 12.2024
- Managing strategic and operational support for the executive team, with key responsibilities in financial oversight (SAP, PROCURE) and quality assurance in line with ISO 9001:2015 standards.
Personal Assistant adjunct-directeur-generaal
SCK CEN
02.2006 - 12.2011
- Providing executive-level support to the Deputy Director-General, managing agendas, correspondence, briefings, and strategic follow-up to ensure seamless daily operations and informed decision-making.
Executive Support & Strategic Event Planning
SCK CEN
05.1995 - 12.2005
- Supporting the Marketing Director as a trusted personal assistant while coordinating high-level international events and visits, including scientific conferences, media engagements, and strategic stakeholder meetings. Responsible for end-to-end planning, on-site execution, and VIP protocol.
Education
Professional Bachelor - Business Management Allround
PXL Hogeschool
Hasselt, Belgium05.2025
A2 - Office Management & Languages
Francesco Pavijloen
Herentals, Belgium06.1992
Skills
- Proficient in Dutch
- Fluent in French
- Skilled in advanced English language use
- Experienced in German communication
- Critical thinking
- Fast learner
- Prioritization and time management
- Budget monitoring
- Office staff leadership
- Executive support
- Cross-functional communication
- Business correspondence
- Meeting coordination
- Minute taking
- Spreadsheet management
- Complex Problem-solving
Certification
2019 Internal auditor NBN ISO9001:2015
Timeline
Secretary to the Board of Governors
SCK CEN
01.2024 - Current
Office Manager
EURIDICE VOF (SCK CEN - NIRAS/ONDRAF)
01.2012 - 12.2024
Personal Assistant adjunct-directeur-generaal
SCK CEN
02.2006 - 12.2011
Executive Support & Strategic Event Planning
SCK CEN
05.1995 - 12.2005
Professional Bachelor - Business Management Allround
PXL Hogeschool
A2 - Office Management & Languages
Francesco Pavijloen
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