CAROLINE DECOSTER
Summary
Highly motivated hostel manager with 17 years of experience in hostels, of which 15 as a manager. Dedicated to deliver a high quality service, well-organized an dependable with good leadership skills. A strategic planner combined with hands-on experience. Creative, flexible and focused. Seeking opportunities for professional growth and development.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Hostel Manager
Antwerp Central Hostel
03.2011 - 06.2024
- Oversaw day-to-day operations of 162 bed hostel with staff of 20 employees.
- Hired and trained new employees, demonstrating best methods for serving clients and guests.
- Maintained a high level of cleanliness and safety throughout the hostel, resulting in positive reviews from guests.
- Created detailed budgets and financial reports for management review, supporting informed decision-making processes.
- Improved guest satisfaction by implementing efficient check-in and check-out processes.
- Administered payroll duties accurately and efficiently, maintaining timely payments to all staff members.
- Organized engaging activities and events for guests, fostering a sense of community within the hostel.
Field Archaeologist
Studiebureau Archeologie
09.2010 - 10.2010
- Team leader of an excavation of an Iron Age site
Hostel Manager
Peace project
05.2008 - 03.2010
- The Peace Project combines the exploitation of a hostel with history and community projects, with peace as the main theme
- As the general manager my work consisted in managing the hostel as well as the projects
- Crisis management - Financial and strategic management - Project development –Networking - Promotion
Staff member
Hostel The Blauwput
01.2006 - 03.2008
- Reception - Administrative tasks - Bartending - Kitchen
Education
Master of Arts - Archaeology
Catholic University Leuven
01.2002
Post Graduate Diploma - Cultural Studies
Catholic University Leuven
01.2003
Post Graduate Certificate - Cultural Management
Hogeschool Gent
01.2007
Pilates Mat Teacher -
Basi Pilates
02.2019
Massage Therapist -
Syntra
11.2013
Skills
- Teamwork and Leadership
- Decision-Making
- Customer Service
- Guest Services
- Hotel Management
- Operational Efficiency
- Work Planning and Prioritization
- Interviewing and Hiring
- MS Office
Languages
Dutch
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
French
Advanced (C1)
Italian
Intermediate (B1)
Hobbies and Interests
- SUP
- Pilates/Yoga
- Hiking
Certification
- Herbalist Training - 1 year
- Aromatherapist - 1 year
Timeline
Hostel Manager
Antwerp Central Hostel
03.2011 - 06.2024
Field Archaeologist
Studiebureau Archeologie
09.2010 - 10.2010
Hostel Manager
Peace project
05.2008 - 03.2010
Staff member
Hostel The Blauwput
01.2006 - 03.2008
Master of Arts - Archaeology
Catholic University Leuven
Post Graduate Diploma - Cultural Studies
Catholic University Leuven
Post Graduate Certificate - Cultural Management
Hogeschool Gent
Pilates Mat Teacher -
Basi Pilates
Massage Therapist -
Syntra
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