Cacharel Nkilakosi
Meise
Overview
12
12
years of professional experience
Work History
Management Assistant
Guy Carpenter
10.2022 - 04.2023
- Manage managers' agenda, meetings, events and make flight and hotel reservations
- Handle incoming invoices for payments and handle budget for those invoices
- Sending payments details and reminders to clients
- Translate official documents
Customer Care Advisor
Ald Automotive
08.2017 - 07.2022
- Brand ambassador and main client advisor
- Manage a large of incoming calls and emails from clients and evaluate their needs
- Working with different software simultaneously in order to help the client (Salesforce, Ubench, Miles, Renta...)
Sales & Marketing Assistant
Air Liquid Medical
03.2017 - 08.2017
- Administrative support for sales
- Managing orders: follow up for all our professional clients
- Develop quote request for private and professional clients
Administrative Assistant
Total Gas & Power
03.2016 - 03.2017
- Provide secretarial and administrative support for sales
- Manage incoming calls and emails
Customer Advisor
CBC Banque
01.2015 - 08.2015
- Offer guidance to clients (order new cards, credits follow up)
- Support the commercial team: administrative support, setting up meetings, and organizing their schedule
- Being proactive in promoting bank products and services and preparing credit contracts in order to achieve our daily targets
- Ensure customers' personal data confidentiality with our internal filing system
Public Relations
HELB
09.2011 - 06.2013
- Public Relations, communications, linguistics
- English, Dutch, Spanish, Portuguese
Education
Cacharel Nkilakosi
Skills
- Microsoft Office
- Salesforce
- Ability to multitask and prioritize
- Excellent time management
- Proactive and dynamic
Languages
- French
- Dutch
- English
- Spanish
- Portuguese
Timeline
Management Assistant
Guy Carpenter
10.2022 - 04.2023
Customer Care Advisor
Ald Automotive
08.2017 - 07.2022
Sales & Marketing Assistant
Air Liquid Medical
03.2017 - 08.2017
Administrative Assistant
Total Gas & Power
03.2016 - 03.2017
Customer Advisor
CBC Banque
01.2015 - 08.2015
Public Relations
HELB
09.2011 - 06.2013
Cacharel Nkilakosi