Developed strong customer service and organizational skills in fast-paced hospitality environment. Seeking to transition into new field where passion for learning about new cultures and languages can be advantageous .
Overview
7
7
years of professional experience
Work History
Hotel Front Desk Clerk
La Beltranja Hotel
Salta, Argentina
08.2024 - 12.2024
Welcomed each new arrival pleasantly and confirmed reservations and identification.
Collected room deposits, fees, and payments.
Collaborated with housekeeping to maintain room readiness, enhancing guest comfort.
VIP Host
Mohegan Sun Casino And Resort
Connecticut, United States Of America
12.2019 - 03.2020
Managed reservation systems to optimize seating arrangements for VIP guests.
Streamlined check-in processes, reducing wait times and enhancing guest experience.
Collaborated with security staff to ensure safety and privacy for VIP guests.
Players' Club Representative
Mohegan Sun Casino And Resort
Connecticut, United States Of America
12.2017 - 03.2018
Greet customers and create a good first impression
Input data from guest's application into player tracking system
Issue cards and explain program to all new club members
Promote new club membership on the casino floor
Assist casino marketing in events and promotions
Education
Travel Agent - Tourism
Loopian
Córdoba, Argentina
03-2024
Skills
Customer rapport
Cultural awareness
Tech tools: Microsoft Office package, Canva, AI for travel marketing